Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep RAM

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
100 Reviews
4.6

100 Reviews

Write a Review

100 Reviews of Carlos Gonzalez

May 10, 2025

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Employee Rating

Informed Carlos that we were going on a two week vacation while leaving vehicle and would have someone pick up after repairs. He offered to keep vehicle until we returned. Outstanding service and job well d More

by ROBERTTROUB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are pleased to hear about the outstanding service you experienced at Zeigler Chrysler Dodge Jeep RAM. Our team always aims to go above and beyond for our customers. Enjoy your vacation, and whenever you're back, we're here if you need anything further!

May 08, 2025

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Employee Rating

Carlos and Jeff did a great job getting my jeep back up and running properly! More

by Eddie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that our team was able to assist with your Jeep. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 08, 2025

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Employee Rating

6hrs for repair,part defective waited too long for replacement parts. This doesn't or shouldn't happen at the nearest service center. More

by PERKAR12
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate the feedback. We would like to discuss your overall service experience with you further. Please contact me at your earliest convenience. Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 07, 2025

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Great job helping me out when I needed a new camshaft. It’s unfortunate that after low miles it went out but Carlos hooked me up as soon as he was able to which I appreciated. Thanks for getting the truck More

by MATT.BARAN304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're pleased our team could assist with your camshaft and get your truck back on the road. Take care, and let us know if there's anything else we can do for you at Zeigler Chrysler Dodge Jeep RAM.

May 07, 2025

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Employee Rating

Carlos has been taking care of me every time I come in for my oil changes and he has been great. The receptionist could be a little bit more friendlier. More

by YESICA_SCHVINDT
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

May 04, 2025

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Employee Rating

The service department fixed our aging Chrysler Sebring when a transmission problem occurred. It took two tries, but they were able to diagnose the problem and fix the transmission avoiding a complete repl More

by CSHRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team's efforts resolved the transmission issue with your Chrysler Sebring. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM—we appreciate your feedback.

May 03, 2025

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Employee Rating

Flawless My experience with Carlos was flawless. Smooth with great communication. I would recommend Carlos to anyone More

by Infinityfan
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

May 03, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our team at Zeigler Chrysler Dodge Jeep RAM and the wonderful service provided. We’re glad to hear it went smoothly. Take care!

May 01, 2025

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This is a great dealership because they pay attention to customer issues and the sales department and in the service department great customer service More

by JAMMOR1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro

May 01, 2025

Zeigler Chrysler Dodge Jeep RAM responded

At Zeigler Chrysler Dodge Jeep RAM, we always strive to provide attentive service in our sales and service departments. We appreciate your recognition of that effort. Wishing you all the best!

April 30, 2025

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Took too long to get a response. As in nearly a week. The price seems excessive. The 3% chathe fir using a credit card. Seriously? And not be told before I walk up to pay is disappoi More

by hsm02441
Recommend Dealer
No

Other Employees Tagged: Carlos Gonzalez

May 03, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us. I would like to address your feedback regarding our pricing and the level of communication you received from our Service Team. If you could please contact me at your earliest convenience, it would be greatly appreciated. Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

April 27, 2025

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Employee Rating

Outstanding service with professional staff. The dealership was able to accommodate me with a loaner. Great experience. More

by acdelgado23
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Apr 27, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your great feedback. Our team at Zeigler Chrysler Dodge Jeep RAM is pleased to have provided such a positive experience with the loaner service.

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