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Carlos Espinoza

Overview Reviews (18) Inventory (724)

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Carlos Espinoza

Service Advisor

Findlay Chevrolet

6800 S Torrey Pines Drive
Las Vegas, NV 89118

3.9

18 Reviews

3.9

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (18) Inventory (724)

18 Reviews of Carlos Espinoza

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October 27, 2025

Dealership Rating

Employee Rating

Change port stuck open. They had the parts stated and fixed it right away. Very happy with the service. They had the parts stated and fixed it right away. Very happy with the service. More

by HAWK6078

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 27, 2025 -

Findlay Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 26, 2025

Dealership Rating

Employee Rating

Very professional, complete and courteous and they followed up and make sure that we were happy with the repair That’s all I’ve got I don’t have 25 more words followed up and make sure that we were happy with the repair That’s all I’ve got I don’t have 25 more words More

by DMARSH3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lana Garceau, Benny Cueto, Dalia Calvert

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Oct 26, 2025 -

Findlay Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 21, 2025

Dealership Rating

Employee Rating

Staff is always very friendly. If they don’t know about a particular question you ask them, they will attempt to find someone who knows the answer or will get back to you later in If they don’t know about a particular question you ask them, they will attempt to find someone who knows the answer or will get back to you later in the day. We enjoy working with Carlos. It’s nice there is a covered area to bring the cars to when you first drop off the car. Enjoy amenities while waiting for service to be completed. It’s nice seeing our sales rep James Heneghan when we take our car in for service. More

by ARTSYTRICIA

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Henaghan

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Oct 21, 2025 -

Findlay Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Chevrolet. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 15, 2025

Dealership Rating

Employee Rating

Everytime I take my vehicle to the shop is always 1000. 00 dollar fixing. Bunch of scammers 00 dollar fixing. Bunch of scammers More

by RMARLANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lana Garceau, Don Pagel, Rachel Singleton, Conan Molinaro, Denise Kipling, Doug Stephenson, Nick Lautenbach, Rodrigo Gonzales, Paul Schroeder

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Oct 16, 2025 -

Findlay Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com

October 11, 2025

Dealership Rating

Employee Rating

Not a fan of the dealership in general. Trying to avoid going there if possible. Slow to respond or not responding at all . Replace my valve tire caps without even telling me just did it. L Trying to avoid going there if possible. Slow to respond or not responding at all . Replace my valve tire caps without even telling me just did it. Lack of communication , had an incident with my debit card to where I had to get my bank involved. Just several below standard experiences . I only keep going back because I purchase a maintenance package when I bought my truck from there . Honestly would not recommend this dealership to anyone . Only one guy that I appreciate there and that was Doug Fleming but he’s moved on to a different position and location . More

by AKSIERRA19

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lana Garceau, Bryan Barrera, Rodrigo Gonzales

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Oct 15, 2025 -

Findlay Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com

October 11, 2025

Dealership Rating

Employee Rating

Don’t tell you about three hour minimum wait time Try to upsell Texting communication is atrocious upsell Texting communication is atrocious More

by DAVIDCHIP615

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 15, 2025 -

Findlay Chevrolet responded

David, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Terry Stump Service Manager TStumpJr@findlayauto.com

October 04, 2025

Dealership Rating

Employee Rating

I love all the vehicle you show in the show room and in the parking lot. Thank you very much. the parking lot. Thank you very much. More

by MAKAZ1997

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Miri, Benny Cueto, G Thatcher, Paul Schroeder

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Oct 04, 2025 -

Findlay Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 03, 2025

Dealership Rating

Employee Rating

Nice Dealership. Friendly staff. If you are looking for a new or used car or truck I highly recommend! Friendly staff. If you are looking for a new or used car or truck I highly recommend! More

by CORBON9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lana Garceau

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Oct 04, 2025 -

Findlay Chevrolet responded

September 30, 2025

Dealership Rating

Employee Rating

Wanted $1200 for a $350 repair! !! Without any lubricants! Talk about inflation. Then they call asking if I want to buy a car from them : ) !! Without any lubricants! Talk about inflation. Then they call asking if I want to buy a car from them : ) More

by LEVIBGILL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Carlos is awesome.

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Oct 03, 2025 -

Findlay Chevrolet responded

Thank you for bringing this to our attention, Levi, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com

September 22, 2025

Dealership Rating

Employee Rating

Very busy and crowded place ! ! The service was good !!! The service department was very attentive and friendly ! ! The service was good !!! The service department was very attentive and friendly ! More

by JOSERAMONTROCHE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 22, 2025 -

Findlay Chevrolet responded

Thank you, Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Chevrolet. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

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