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Carlos Cuervo
Carlos Cuervo at Lexus of North Miami
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Carlos Cuervo

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.9
9 Reviews

Languages Spoken

English English

4.9

9 Reviews

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9 Reviews of Carlos Cuervo

January 15, 2025

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Employee Rating

Carlos is a good listener. He does his best to make you a good offer More

by jhgoldstone
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

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Jan 15, 2025

Lexus of North Miami responded

We're glad you can count on Carlos to provide fair, honest offers. Thanks for choosing Lexus of North Miami!

January 12, 2025

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Employee Rating

Thank you so much for helping us to get a new Lexus. Keep up with your good job, professionalism and loyalty. Very very very satisfied and recommended dealership 😘😘😘 More

by alexanderbily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

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Jan 13, 2025

Lexus of North Miami responded

We're delighted to hear about your satisfaction with Lexus of North Miami! Thank you for the recommendation and kind words. Enjoy your new Lexus!

December 21, 2024

Dealership Rating
Employee Rating

This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!! More

by jroit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Lexus of North Miami responded

Congratulations on your newest Lexus from Lexus of North Miami! We appreciate your five-star review of Carlos and our team. Enjoy the ride!

November 14, 2024

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Employee Rating

The service department is very quick to get in and out right away. No problem getting a loaner. Wish I had a car wash and detail before picking up my vehicle. More

by MediaOne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Lexus of North Miami responded

We're glad to hear that our service department at Lexus of North Miami provided a quick and efficient experience! We appreciate your feedback regarding the car wash and detail, and we'll certainly take it into consideration for future visits. Thank you for choosing us!

November 11, 2024

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Employee Rating

Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus. More

by BRNDTTALBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson, Carlos A Fernandez, Terry Bean, Cesar Alcala, Diego Camboni, Lev Bargraser, Evan Adegbayi, Anders Castillo, Andrew Amuah-Niamkey

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Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations! Thank you for choosing us and sharing such positive feedback. Enjoy your new Lexus!

October 16, 2024

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Employee Rating

Great help and went out of their way to get it done with minimal hastle More

by ggotfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson, Alexander Mejias, Terry Bean, Cesar Alcala, Diego Camboni, Lev Bargraser, Evan Adegbayi, Anders Castillo , Juan Dominguez

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Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

September 25, 2024

Dealership Rating
Employee Rating

Exceptional service. ..great experience...expedited service...professional experience...took a sincere interest on my concerns...great location..Eric was amazing!! More

by rbarrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal

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Sep 25, 2024

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with exceptional service. Thanks for sharing your experience!

September 11, 2024

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Employee Rating

Everything was very easy and fast. Excellent Service at the highest level. Thank you. Contact More

by badriakubardia9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson, Carlos A Fernandez, Terry Bean, Cesar Alcala, Diego Camboni, Lev Bargraser, Evan Adegbayi, Anders Castillo , Juan Dominguez

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Sep 12, 2024

Lexus of North Miami responded

We are pleased to hear that your experience at Lexus of North Miami was fast and easy! Thanks for sharing, and we'll see you next time.

June 14, 2024

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Employee Rating

They have not given me the second key for my purchase, which should have been notified to me before completing the purchase. More

by clauwar7
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

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Jun 14, 2024

Lexus of North Miami responded

I apologize for the oversight regarding your second key. We should have communicated this clearly before finalizing your purchase. Please reach out to us so we can resolve this issue promptly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

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