Carlos Coreas

Great customer service—friendly and knowledgeable. Accommodating on short notice. Good explanations for repair work. Accommodating on short notice. Good explanations for repair work. More

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It's always easy to have my car serviced at Stohlman's Subaru. Nice people, job well done, free coffee in the waiting room. Kudos to Carlos Coreas at the maintenance check-in desk. Subaru. Nice people, job well done, free coffee in the waiting room. Kudos to Carlos Coreas at the maintenance check-in desk. More

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Service staff was very professional; they clearly explained the repairs that had to be done, updated me periodically, and completed the work ahead of schedule. explained the repairs that had to be done, updated me periodically, and completed the work ahead of schedule. More

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Continued Outstanding Service to me and my family for decades provided with utmost care, courteousness, warmth and courteousness. decades provided with utmost care, courteousness, warmth and courteousness. More

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Very courteous, professional and caring. High quality service and every effort to work with you on price High quality service and every effort to work with you on price More

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They respond timely; answer my questions; describe what to be done; describe what I defer, including any consequences. to be done; describe what I defer, including any consequences. More

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Deeply grateful for the Subaru team to service my vehicle after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repai after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repair and part services. Thanks to the entire Subaru team and mechanic who squeezed me in on this emergency. More

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Took my car in for repair. Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and slow, so there was no reason to charge me for that assessment, so I told them just to diagnose the air. He called me back with a $3600 quote. They apparently decided to check the whole car, additionally finding an “oil leak in the vacuum system.” I told him I had not seen any oil on my driveway and he said it was all internal. He said they would not even sell a car with those problems and that VW would buy it for $500 and then scrap it. I told him I was going to pick the car up. When my daughter went to pick the car up it would not start, the battery was dead; there had been no problems with the battery. She told them about the problem and they said the alternator was broken and they would need to fix it before she could drive it home. Apparently the car not starting was a small fact not noticed during the in depth diagnosis. They were then rude when the tow truck came and refused to help her move the car out of the garage. In fact the tow truck driver had to tell them, a couple of times, to move as they were standing in front of the car as as he was punching the car by himself. WE BOUGHT OUR CAR AT STOLMANS AND USED THEY SELL FOR 8-11 THOUSAND DOLLARS. When it arrived at a local garage I told him what happened and the quote and he asked if they offered to buy it for $500!! THERE WAS NO OIL LEAK. I have never felt more scammed in my life. If you have an existing warranty certainly take your car to them as there is little motivation for them to scam you. But if your car is out of warranty take your car at your own risk, buyer beware! More

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Carlos has always been courteous, professional and delivers as promised. It’s a pleasure dealing with him. Thank you! delivers as promised. It’s a pleasure dealing with him. Thank you! More

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Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-action glitches found and no post-service adjustments have been needed. One very minor flaw in the process: the dealer's billing software still needs a bit of fine tuning. (That issue resolved expeditiously) More

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