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Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.7
124 Reviews
4.7

124 Reviews

Write a Review

124 Reviews of Carlos Castillo

June 06, 2024

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Employee Rating

This place is a joke takes from customers even when they don’t want the car the manager or go was a joke liar and gave us false information word of mouth is your worst enemy and guess what I have a big mout More

by Ladybuckeye5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jun 10, 2024

City KIA of Greater Orlando responded

Hello, Thank you for bringing your experience to our attention we sincerely apologize for the disappointment you faced here at City KIA of Greater Orlando. We would like to discuss you review with you. Please contact us here at the dealership and ask for the Sales Manager. Thank you!

February 08, 2024

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Employee Rating

Friendly and helpful throughout the car buying process. I will definitely buy my next car from there as well More

by davidcarnley39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Vanessa Sanchez, Brenda Ayala , Nick Camacho, John Murphy, Gabriel Polanco

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January 22, 2024

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Employee Rating

The dealership was great and the experience was satisfying. The wait was good and the people to More

by Jetzira
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marylin santos

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December 18, 2023

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Employee Rating

Everything was great Vanessa made the whole process nice easy and fast so I was pretty much in and out More

by travisdavid110901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez

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October 14, 2023

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Employee Rating

Four days ago I became a first-time KIA owner and couldn't be happier with my purchase. Dylan Fudge was my sales person and he is an exemplary representative for KIA. He was personable, professiona More

by Linn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph LaCognata

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Oct 16, 2023

City KIA of Greater Orlando responded

Linn, We greatly appreciate you for leaving Dylan this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Dylan could provide you with top notch service. We are delighted to know that he was personable, professional and extremely knowledgeable of all the vehicles we have here at City Kia. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

October 10, 2023

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Employee Rating

Great service ! Manny was extremely helpful and the wait was almost nonexistent. Much appreciated my guy! More

by joenel.zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duke

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Oct 11, 2023

City KIA of Greater Orlando responded

Joenel, Thank you for choosing City Kia and for this outstanding review! We are pleased to hear that Manny took excellent care of you and could get your automotive needs taken care of quickly and efficiently. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 04, 2023

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Employee Rating

I went in for my first Kia service on my car, Keith Parker was super friendly and quick to get me in. I appreciate how he explained to me all the services that was available to me at no cost which I di More

by Nikkihuynh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Parker

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Oct 04, 2023

City KIA of Greater Orlando responded

Nikki, We are grateful for you leaving Keith this stunning review and recommendation! We are pleased to hear that Keith took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that he explained all the services available for your vehicle at no cost. Please do not hesitate to let us know how we may be of further service to you.

October 03, 2023

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Employee Rating

Amazing service. They’re are very helpful with finding what you want in a car. More

by Ninam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Duke, German and Joey

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Oct 03, 2023

City KIA of Greater Orlando responded

Ninam, We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear that they are very helpful in finding you what you wanted in a new vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire City Kia team!

October 01, 2023

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Employee Rating

Very welcoming and an overall peaceful environment. Great service and I also liked the display and how everything was put together. More

by Matthew2304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Duke

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Oct 02, 2023

City KIA of Greater Orlando responded

Matthew, We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear you had a good experience here at City Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team!

September 27, 2023

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Employee Rating

Fast and friendly service even on his day off. I was very pleased with the service More

by tanishalewis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duke

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Sep 28, 2023

City KIA of Greater Orlando responded

Tanisha, Thank you so much for taking the time to leave Carlos this positive review! We are glad to hear that Carlos took great care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear that he was friendly and even took care of you on his day off. Please do not hesitate to let us know how we may be of further service to you.

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