Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.6
154 Reviews
4.6

154 Reviews

Write a Review

154 Reviews of Carlos Castillo

May 15, 2025

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Employee Rating

Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More

by celsovelez3
Service Price Transparency
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Recommend Dealer
Yes

May 13, 2025

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Great service all the personnel is so polite & nice the communication is on the on the way all the time More

by JOAQUINCASTELLANOS3
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala, Marilyn Santos

May 14, 2025

City KIA of Greater Orlando responded

Joaquin, Thank you for leaving us this amazing review! We are happy to know that our team was so polite, nice and stayed in constant communication with you. Please do not hesitate to let us know how we may be of further service to you.

May 09, 2025

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I’m very disappointed with your service and will not be back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they wri More

by Pumablu
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Preston Negron

May 06, 2025

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Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
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Recommend Dealer
No

May 06, 2025

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Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
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Recommend Dealer
Yes
May 07, 2025

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 03, 2025

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Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wilfrenk Tejidor

May 05, 2025

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 03, 2025

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Leasing a new Kia K4 for my son at City Kia of Greater Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment More

by Silverio Saladin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani , Leo Hernandez

May 05, 2025

City KIA of Greater Orlando responded

Silverio, We appreciate you for leaving Max this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Max provided you with top notch service. We are delighted to know that he was extremely professional, warm, genuine, no pressure, honest/transparent with communication and made the process smooth/straightforward. We sincerely congratulate you on your new KIA K4- behalf of the entire City KIA of Greater Orlando team!

May 01, 2025

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Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! More

by eddy
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Recommend Dealer
Yes

Other Employees Tagged: Preston Negron

May 02, 2025

City KIA of Greater Orlando responded

Eddy, We appreciate you for leaving Jocelyn and Libby this marvelous review! We are delighted to know that they always are very helpful, communicative, amazing, great and a pleasure to work with. We look forward to continue serving you in the future.

May 01, 2025

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Employee Rating

Was treated with respect and my handled in a timely manner. Took time to explain what my vehicle needed and was very informative More

by KAYDANA06
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva

May 02, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team treated you with respect, were very informative and handled everything in a timely manner. We hope to serve you again in the future.

April 24, 2025

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Employee Rating

Amazing service with a personal experience they going beyond what you can experience from others dealers More

by elhierro99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz , Jay from service

Apr 25, 2025

City KIA of Greater Orlando responded

Thank you for your wonderful review! We strive for 100% customer satisfaction and we are glad that our team provided you with a top-notch experience. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

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