

Carlos Castillo
Sales Manager
City KIA of Greater Orlando
9550 S Orange Blossom Trl
Orlando, FL 32837
154 Reviews
Write a Review154 Reviews of Carlos Castillo
May 15, 2025
Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More
Other Employees Tagged: Maximiliano Ercolani, Jessica Colon, Brenda Ayala
May 13, 2025
Great service all the personnel is so polite & nice the communication is on the on the way all the time communication is on the on the way all the time More
Other Employees Tagged: Brenda Ayala, Marilyn Santos
May 09, 2025
I’m very disappointed with your service and will not be back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they wri back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they write up the order wrong no matter how many times I tell them I only want the oil changed. then I talk to a rude manager there who won’t release my car until I pay the $200+ which is more that the $89 oil change And this is the second time I’ve dealt with this same thing there. You hit it correct a few times in between bit the rudeness was uncalled for yesterday! More
Other Employees Tagged: Preston Negron
May 06, 2025
Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in. Oil change and rotation took 3.5 hours. More
May 06, 2025
Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely recommend this dealership and the car salesman! Thank you MAX!!!! More
Other Employees Tagged: Preston Negron, Maximiliano Ercolani
May 03, 2025
Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran Le recomendaría a mis conocidos que fueran More
Other Employees Tagged: Wilfrenk Tejidor
May 03, 2025
Leasing a new Kia K4 for my son at City Kia of Greater Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment was extremely professional, warm, and genuine—a refreshing change from the typical dealership experience. There was absolutely no pressure, no tricks, and no gimmicks—just honest, transparent communication and a sincere effort to help us find the right vehicle and deal. The entire process was smooth and straightforward, and we left truly happy with the lease terms and the new K4. Highly recommend City Kia and Maximiliano if you're looking for a hassle-free, professional, and welcoming car leasing experience. We'll definitely be back! More
Other Employees Tagged: Maximiliano Ercolani , Leo Hernandez
May 01, 2025
Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! is amazing. Everyone is great! Also a pleasure working with you all! More
Other Employees Tagged: Preston Negron
May 01, 2025
Was treated with respect and my handled in a timely manner. Took time to explain what my vehicle needed and was very informative manner. Took time to explain what my vehicle needed and was very informative More
Other Employees Tagged: Orlando Da Silva
April 24, 2025
Amazing service with a personal experience they going beyond what you can experience from others dealers beyond what you can experience from others dealers More
Other Employees Tagged: Luis Arraiz , Jay from service