

Carlos Castillo
Sales Manager
City KIA of Greater Orlando
9550 S Orange Blossom Trl
Orlando, FL 32837
199 Reviews
Write a Review199 Reviews of Carlos Castillo
August 08, 2025
Franz was very helpful and got us what we wanted at our own pace. Thanks own pace. Thanks More
Other Employees Tagged: Vanessa Sanchez , Franz Magnaye
August 02, 2025
The best experience in acquiring a new vehicle easy financing process the necessary help and the best sales team especially Maximiliano attended us incredible financing process the necessary help and the best sales team especially Maximiliano attended us incredible More
Other Employees Tagged: Maximiliano Ercolani, Vanessa Sanchez
July 30, 2025
City Kia the best dealer in Orlando good attention and fast purchase process they help you and above all they receive your vehicle by payment part I recommend it fast purchase process they help you and above all they receive your vehicle by payment part I recommend it More
Other Employees Tagged: Maximiliano Ercolani
July 29, 2025
Easy way to understand all the details before buy a new car, no pressure, great customer service car, no pressure, great customer service More
Other Employees Tagged: Ivan Merchan
July 28, 2025
Raul and his team at City Kia were amazing. Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would recommend them to anyone. More
Other Employees Tagged: Preston Negron , Frank Garzia
July 27, 2025
I brought my car in for a full service, they made me wait for about 6 hours, and then they told me that everything was fine and that they had done everything... when they checked my car I realized that they for about 6 hours, and then they told me that everything was fine and that they had done everything... when they checked my car I realized that they didn't check anything, the fluids were all below the minimum, the tires not only weren't rotated but they all had less air than indicated and they didn't fill them up either... when they returned my car they made me wait again and when they returned my car they had done everything in the worst way, the tires all had different measurements, the fluids they refilled they refilled above the maximum limit... I got upset about the wait time and they told me that the next time I came they were going to refill my gas tank completely free... On top of all this they put a GPS in my car without my permission or knowledge which I discovered when it got tangled with my shoes while I was driving... and the next time I went they told me that if I left them a good comment on the page they would send me the tank for free... Anyway, an excellent company, with very responsible... More
July 18, 2025
Excellent service, very satisfied with the consultant, very with the condition of vehicle and the waiting time was comfortable. very with the condition of vehicle and the waiting time was comfortable. More
Other Employees Tagged: Maximiliano Ercolani
July 15, 2025
2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. More
Other Employees Tagged: Preston Negron, Luis Arraiz
July 15, 2025
Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you! team at City Kia! Thank you for the professionalism and level of customer service. Thank you! More
Other Employees Tagged: Preston Negron , Zach Gentile
