Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.6
167 Reviews
4.6

167 Reviews

Write a Review

167 Reviews of Carlos Castillo

June 04, 2025

Dealership Rating
Employee Rating

Excellent customer service, everyone is super friendly and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service More

by MICHAELAHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron

Report | Print
Jun 05, 2025

City KIA of Greater Orlando responded

MICHAELA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was super friendly, accommodating, knowledgeable and competent. We hope to serve you again in the future.

June 04, 2025

Dealership Rating
Employee Rating

They are always ready to assist me with any questions I have my service tech is the best 👌 More

by VDW620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myles Wong, Brenda Ayala

Report | Print
Jun 05, 2025

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team is the best and always ready to assist you with any questions you have.

June 03, 2025

Dealership Rating
Employee Rating

Very proficient and competent staff . Would strongly recommend them to friends. In fact, I already have. More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz

Report | Print
Jun 05, 2025

City KIA of Greater Orlando responded

Thank you for your review and feedback. We are delighted to hear that you were completely satisfied with your amazing customer service from our team that you are willing to recommend us to other's, thank you. Please let us know if there is anything else we can do to further assist you, we would love to help.

June 02, 2025

Dealership Rating
Employee Rating

Excelente servicio, puntual, atentos, amigables, hablan diferentes idiomas, están avocados al excelso servicio del cliente, limpios, More

by JACKSONGMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Maximiliano Ercolani

Report | Print
Jun 05, 2025

City KIA of Greater Orlando responded

Jackson, Le agradecemos sinceramente el tiempo que se tomó para escribir esta reseña. Nos esforzamos por alcanzar la excelencia en todos los aspectos de nuestro concesionario y nos alegra saber que ha reconocido nuestro esfuerzo. Esperamos verlo pronto.

June 02, 2025

Dealership Rating
Employee Rating

Excelente servicio, puntual, atentos, amigables, hablan diferentes idiomas, están avocados al excelso servicio del cliente, limpios, More

by JACKSONGMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Maximiliano Ercolani

Report | Print
Jun 05, 2025

City KIA of Greater Orlando responded

Jackson, Le agradecemos sinceramente el tiempo que se tomó para escribir esta reseña. Nos esforzamos por alcanzar la excelencia en todos los aspectos de nuestro concesionario y nos alegra saber que ha reconocido nuestro esfuerzo. Esperamos verlo pronto.

May 29, 2025

Dealership Rating
Employee Rating

We received great service and everything was done quickly and efficiently. Everyone from our salesman Raul to our finance manager. ERIC were awesome. More

by tiggaa529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Luna , Eric Welsh 5 stars

Report | Print

May 29, 2025

Dealership Rating
Employee Rating

Terrible experience. Was told the city care was included in the car, then later the salesperson said it was not. I feel I have been scammed. Whenever my friends need to b More

by RunawayfromScammers
Recommend Dealer
No

Other Employees Tagged: Preston Negron, Ivan Merchan , Joe, the finance manager, simply ignored my email

Report | Print

May 27, 2025

Dealership Rating
Employee Rating

The team was amazing and provided me with all the information I needed and my best options! More

by Fiorellacolicigno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
May 27, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was amazing, provided you with all the info you needed and your best options. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 27, 2025

Dealership Rating
Employee Rating

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Orlando Da Silva, Erick Disla, Luis Arraiz, Edison Cordero, Elsa Rivas, Marie Carmenatty

Report | Print
May 27, 2025

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 24, 2025

Dealership Rating
Employee Rating

I highly recommend all drivers to join this dealership (Orlando Kia). Good car, low price and good reception and after-sales service. More

by lamothejg003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani

Report | Print
May 27, 2025

City KIA of Greater Orlando responded

Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they gave good after sale experience. We wish you safe travels until we meet again!

1
2
...
17

Dealership Inventory (589 Vehicles)

used 2024 Kia Sportage car, priced at $29,850
2024 Kia Sportage
used
Jungle Green exterior
Automatic
All-wheel Drive
$29,850
View Details
used 2024 Kia Sportage car, priced at $26,383
2024 Kia Sportage
used
Sapphire Blue exterior
Automatic
Front-wheel Drive
$26,383
View Details
used 2022 Kia Soul car, priced at $16,881
2022 Kia Soul
used
Snow White Pearl exterior
CVT
Front-wheel Drive
$16,881
View Details
used 2024 Kia K5 car, priced at $22,183
2024 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$22,183
View Details
used 2023 Kia Sportage car, priced at $26,222
2023 Kia Sportage
used
Ebony Black exterior
Automatic
All-wheel Drive
$26,222
View Details
used 2023 Mazda CX-30 car, priced at $23,078
2023 Mazda CX-30
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$23,078
View Details
View All Inventory