Carlos Carrillo
Carlos Carrillo at Hyundai of Wesley Chapel
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Carlos Carrillo

Sales Professional

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8
100 Reviews

Dedicated bilingual car sales professional with more than 2 years of experience in both new and pre-owned vehicles. Brings great customer service from over 8 years of server experience. Decembers employee of the month.

Specialties & Trainings

Bilingual

Great listener

View more specialties & trainings
4.8

100 Reviews

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100 Reviews of Carlos Carrillo

January 17, 2025

Dealership Rating
Employee Rating

The worst car purchasing experience I’ve ever had and would never recommend to anyone. More

by LINDSEY.MILLER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Fernandez, Caleb Prieto

Jan 21, 2025

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Manny Lopez Internet Sales Manager

January 08, 2025

Dealership Rating
Employee Rating

Everyone was good selling me a car until it was time to deliver the vehicle. I've been calling a week later to pick up the vehicle, and could not get an answer.i was then transfered multiple times ,then f More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Fernandez, Caleb Prieto , Manny Lopez

Jan 08, 2025

Hyundai of Wesley Chapel responded

Ray, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Manny Lopez Internet Sales Manager

Jan 08, 2025

Ray responded

Where can i reach out to , and who and when?

Jan 11, 2025

Hyundai of Wesley Chapel responded

Ray, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Manny Lopez Internet Sales Manager

Jan 11, 2025

Ray responded

This is a joke. Ive been trying to reach out to you guys all week. No one want to call me back.. its pathetic with all the generic anwsers here. This type of behavior is not acceptable, so lets see how long you could keep this up.

December 30, 2024

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Employee Rating

Well the experience didn't get off on a good foot when I dealt with one of your lower level sales guys. Once the manager got involved and was candid and clear, we got down to business in terms of discussing More

by PAULHAMMONDESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Watkins

Jan 05, 2025

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Manny Lopez Internet Sales Manager

December 30, 2024

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Employee Rating

Every one sat the dealership we’re friendly and very helpful. I would highly recommend this dealership for your next car purchase. More

by LSL98087
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Prieto

Jan 01, 2025

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

December 15, 2024

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Employee Rating

Carlos was great. Carlos went beyond what I have experienced with other dealerships. I will be back in in two years for my sixth vehicle More

by BonnieMitchellSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Hyundai of Wesley Chapel responded

Thank you, Bonnie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 11, 2024

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I came looking for a car , sales people worked with me, took Sant Fe Limited for test drive, had to have it! More

by DKBUGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guzman, Justin Worrell

Dec 11, 2024

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Dealership Rating
Employee Rating

Other than that long way time at the beginning, everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I need More

by ariveratampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 02, 2024

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Employee Rating

Everyone was able to understand our situation and bring solutions that satisfied our needs. Leonard and Carlos were fantastic on their job! More

by Pastorangeldavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Hyundai of Wesley Chapel responded

Pastor Angel, We are so glad that Leonard, Carlos, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Manny Lopez Internet Sales Manager

November 30, 2024

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Employee Rating

carlos was able to make the deal i needed thank you so much, this is our fourth car we have bought from hyundai looking forward to more down the road More

by ericllllll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: saleena, allison, five stars

Dec 01, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Sincerely, Manny Lopez Internet Sales Manager

November 11, 2024

Dealership Rating
Employee Rating

I had a very nice experience . He was very knowledgeable and helpful. Anthony was very attentive. More

by milagrosniay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, Tom Caruso

Nov 12, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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