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Carlos Carrillo
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Carlos Carrillo
Sales Professional
Hyundai of Wesley Chapel
27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544
96 Reviews
Dedicated bilingual car sales professional with more than 2 years of experience in both new and pre-owned vehicles. Brings great customer service from over 8 years of server experience. Decembers employee of the month.
Read moreSpecialties & Trainings
Bilingual
Great listener
Compassionate
Knowledgeable
Goes above and beyond
Availability
Tries to give you the best deal
Kind
Previous service experience as a server and bartender
Bachelors in education
Taught 5th grade for 5 years
Employee of the month
96 Reviews
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96 Reviews of Carlos Carrillo
Verified Customer
December 11, 2024
I came looking for a car , sales people worked with me, took Sant Fe Limited for test drive, had to have it! took Sant Fe Limited for test drive, had to have it! More
by DKBUGGER
Other Employees Tagged: John Guzman, Justin Worrell
December 06, 2024
Other than that long way time at the beginning, everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I need everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I needed anything. More
by ariveratampa
December 02, 2024
Everyone was able to understand our situation and bring solutions that satisfied our needs. Leonard and Carlos were fantastic on their job! solutions that satisfied our needs. Leonard and Carlos were fantastic on their job! More
by Pastorangeldavid
Other Employees Tagged: Caleb Prieto, Charlie Betances, Rebeca Colon, Lenord Arestil, Karl Morales
November 30, 2024
carlos was able to make the deal i needed thank you so much, this is our fourth car we have bought from hyundai looking forward to more down the road much, this is our fourth car we have bought from hyundai looking forward to more down the road More
by ericllllll
Other Employees Tagged: saleena, allison, five stars
November 11, 2024
I had a very nice experience . He was very knowledgeable and helpful. Anthony was very attentive. He was very knowledgeable and helpful. Anthony was very attentive. More
by milagrosniay
Other Employees Tagged: Anthony Rodriguez, Tom Caruso
November 08, 2024
I have work with Lenord Arestil, before this is the second car that I have purchased from him. He’s an awesome sales associate doing all he can for you. And it’s very helpful at the end of the transact second car that I have purchased from him. He’s an awesome sales associate doing all he can for you. And it’s very helpful at the end of the transaction. If anything goes wrong, you can always contact him and he will try to help you get corrected soon as possible. I truly appreciate this dealership. I think it’s awesome and I believe that this gentleman is an excellent person. More
by SEWAKA
Other Employees Tagged: Lenord Arestil, Justin Worrell, Karl Morales, Malachi Macera
October 30, 2024
Went well service was good. Car is clean, nice, and rides good! The environment was comfortable! Car is clean, nice, and rides good! The environment was comfortable! More
by TDBOGAN
Other Employees Tagged: Caleb Prieto, Lenord Arestil
October 24, 2024
My name is sherece hines I had outstanding customer service and a great experience getting my new car.😊 service and a great experience getting my new car.😊 More
by shereceh84
Other Employees Tagged: Charlie Betances
September 22, 2024
NEVER buy any car in this shop! ! I drove 7 hours from Georgia to this store in early July to buy a used car. When I paid, I was unexpectedly informed that I would need to pay tax ! I drove 7 hours from Georgia to this store in early July to buy a used car. When I paid, I was unexpectedly informed that I would need to pay taxes in BOTH states, raising the cost well above our initial agreement (but then I asked about it online and everyone told me I only need to pay my state tax). Despite this, I moved forward with the purchase and was issued only a temporary Florida license plate and registration, valid for one month, and promised that other documents such as an official license plate /title/contract would be sent to me within one month. Now, OVER TWO MONTHS later, I have received NONE of these critical documents. The temporary plate has EXPIRED, leaving me unable to use the car I fully paid for. Despite reaching out nearly 50 TIMES to resolve these issues, my inquiries have been mostly IGNORED or met with empty promises. Calls made to the sales department were transferred to the finance team, where no one ever picked up my call. Furthermore, I have been unable to contact Karl Morales, the finance manager overseeing my case. He disappointed me greatly. As a member of a minority group and a student, when staff heard my Asian name over the phone—often leading to being transferred hastily, interrupted, or outright ignored, and when the matter never moved forward, I felt that I was DISCRIMINATED against, and they bullied me as an inexperienced student. I felt painful because I had been worried about this thing for more than a month and did not sleep well, I think I suffered a serious PSYCHOLOGICAL TRAUMA! I have never given a bad review to any store, because I respect every business. However, the severe lack of professionalism and accountability I have experienced with this dealership has compelled me to raise this issue publicly. I hope this bad review can arouse their attention and help me deal with this matter ASAP. More
by Wenya Tian
Other Employees Tagged: Caleb Prieto, Karl Morales , Caleb Prieto
