Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.6
59 Reviews
4.6

59 Reviews

Write a Review

59 Reviews of Carlos Brown

September 11, 2024

Dealership Rating
Employee Rating

An okay car buying experience but, they tried to charge me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too More

by NOAHRACE03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ephraim Twilie

Report | Print
Sep 12, 2024

Shottenkirk Superstore responded

NOAH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

September 04, 2024

Dealership Rating
Employee Rating

Everything went very fast and really smooth and they all did an amazing job helping me More

by TABITHARINGOLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

Report | Print
Sep 05, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

August 19, 2024

Dealership Rating
Employee Rating

Great service by Keith Foster. He worked with us to get a fair price and a wonderful vehicle. Would recommend Shottenkirk and Keith to anyone! More

by NEY4CY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster

Report | Print
Aug 20, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 17, 2024

Dealership Rating
Employee Rating

There was no pressure, no xx & no stress. They were all great & my experience was super easy, friendly and quick. I definitely recommend Matt!! More

by TIFFNEE2299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

Report | Print
Aug 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 17, 2024

Dealership Rating
Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Joe Gates, Lucas Newlan

Report | Print
Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 30, 2024

Dealership Rating
Employee Rating

They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates, Mike Allen

Report | Print
Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

Dealership Rating
Employee Rating

Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Joe Gates, Matt Luers, Dylan Wilhelm

Report | Print
Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 20, 2024

Dealership Rating
Employee Rating

Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gates, Lucas Newlan

Report | Print

June 18, 2024

Dealership Rating
Employee Rating

I've owned my car 6months and already need new tires? There are 14,700 miles on the car! Plus I needed anew filter for another 55 bucks? More

by CLMEHAFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Wilhelm, Dave Savage , I liked working with Ephraim Twilley

Report | Print
Jun 20, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

June 03, 2024

Dealership Rating
Employee Rating

Excellant service ,always very friendly and eager to help or answer questions.Happy to do business with them again. More

by TIMSTILT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder , Brent Harris

Report | Print
Jun 05, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

1
2
...
6

Dealership Inventory (184 Vehicles)

new 2024 Ford F-150 car, priced at $63,859
2024 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive
$63,859
View Details
used 2008 Jeep Wrangler car, priced at $12,500
2008 Jeep Wrangler
used
Black Clearcoat / Black Hard Top exterior
Automatic
Four-wheel Drive
$12,500
View Details
used 2006 Buick Rendezvous car, priced at $7,500
2006 Buick Rendezvous
used
Cashmere Metallic exterior
Automatic
All-wheel Drive
$7,500
View Details
used 2021 Jeep Compass car, priced at $24,885
2021 Jeep Compass
used
Redline Pearlcoat exterior
Automatic
Four-wheel Drive
$24,885
View Details
new 2025 Kia K5 car, priced at $28,825
2025 Kia K5
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
$28,825
View Details
new 2024 Ford Bronco Sport car, priced at $42,998
2024 Ford Bronco Sport
new
Eruption Green Metallic exterior
Automatic
Four-wheel Drive
$42,998
View Details
View All Inventory