Carlos Bonds | Page 2

If you want a Mazda, look no further than Safford Brown Mazda Chantilly! Calvin Strahin welcomed me and my wife and set the best possible tone. He opened and closed our purchase experience like a true Mazda Chantilly! Calvin Strahin welcomed me and my wife and set the best possible tone. He opened and closed our purchase experience like a true champ. Carlos Bonds was (and is) a Rock Star, and hit the ground running, bestowing upon us his deep knowledge of the car, sharing intricate and general info on all the car’s features and capabilities. Carlos was a complete joy to engage with throughout the whole process. He let us know we could contact him anytime and encouraged us to reconnect to cover more details on the car intricacies. Likewise, Golboo Javid was fantastic to coordinate with on the purchase; she made all the options and financials crystal clear. She demonstrated maximum patience as I struggled a bit in providing some required info due to extreme travel exhaustion as I just flew in from Japan. General Sales Manager John Gutierrez followed-up with me via e-mail and phone to ensure I was satisfied with the car and the overall purchase process. He encouraged me to reach out or visit the dealership anytime if I had a any questions or concerns with my Mazda3. A really great team at Safford Brown Mazda Chantilly, down to earth folks who seem like they love what they are doing. I picked the right dealership. More

by wava Verified Customer Verified Customer

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Carlos was awesome. Highly recommend him. Disappointing there was only one “business manager” on a Friday towards the end of the month. Not sure how much of that activit Highly recommend him. Disappointing there was only one “business manager” on a Friday towards the end of the month. Not sure how much of that activity could have been done by Carlos before that but something to consider. He was very patient from the moment I submitted my true car request and didn’t seem pushy or overbearing. I would come to him again in the future. More

by bmill189 Verified Customer Verified Customer

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Carlos did an amazing job. I love our new CX-30. He took the time to make sure we knew everything about Mazda and the CX-30. It is a real fun car. the time to make sure we knew everything about Mazda and the CX-30. It is a real fun car. More

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Matt and Carlos were amazing! My wife and I knew the Cx-5 was the perfect car for us and the way Matt handled the transaction was soo straightforward, simple and painless. Got a great price, Carlos came by was the perfect car for us and the way Matt handled the transaction was soo straightforward, simple and painless. Got a great price, Carlos came by with the car and paper work to our house and we could not be happier with the process. I suspect Carlos knows more about these cars than the guys (robots?) that built it! The home delivery is the new way to buy a car and I would'nt do it any other way, and I would not buy a car from anyone other then Carlos and Matt. We love it!! Thanks guys!!! More

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Kind, Patient, Respectful, Great Cars! I put off car shopping for over a year because I was convinced it would be a horrible experience with pushy sales people and little actually test driv I put off car shopping for over a year because I was convinced it would be a horrible experience with pushy sales people and little actually test driving. Brown's Chantilly Mazda was the complete opposite! My first impression at Brown's Mazda was with John Gutierrez, Sales Manager, who was immediately very encouraging of getting in and driving cars. He asked what I was looking for and put me in the closest vehicle they had. He was so relaxed and kind and accommodating that I then actually wanted to stay and talk more about the cars. John introduced me to Carlos Bonds who asked good questions to understand that budget was really important to me. He priced out a few cars for me respecting my budget requirements. It was because of John and Carlos that I returned two weeks later to test drive two vehicles that I had narrowed my search down to. Nick Kolodny kindly and patiently helped me with the final test drives, was very informative on the vehicles, and walked me through the closing process. I ended up leasing a brand new Mazda 3 Hatchback. I am extremely pleased with the customer service, the sales team, and the car! Thank you so much for making this a good experience for me! I strongly recommend Nick, Carlos, and John at Brown's Mazda if you are in the market for a new car. They will inform and positively influence your search no matter what you end up with. More

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I came in to test drive a Mazda3, as I need to purchase a new car in the next few weeks. I spoke to the receptionist, who asked me to wait for a salesmen to help me. A salesman came over to me and asked if I new car in the next few weeks. I spoke to the receptionist, who asked me to wait for a salesmen to help me. A salesman came over to me and asked if I was a serious buyer. I said that I wanted to test drive the Mazda3, because it was at the top of my list of cars that I wanted to purchase and I needed to buy a car within the next few weeks. The salesman informed me that he would only have time for people buying cars that day, for the rest of the day, and that I should leave. I told him that this was the only day I could come out and test drive this car and I asked if he would have a few minutes to help me. He again informed me that he would only help me if I was purchasing a car today, and since that wasn't the case, he asked me to leave. I will not buy a car from this dealership or this salesman, and I recommend the same to anyone else. More

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I had a month left on my lease of old Mazda 3 and intended to purchase it, however after talking to Jeff and Carlos - I instead drove away with a new 2013 Mazda 3... They worked with me on the mileag intended to purchase it, however after talking to Jeff and Carlos - I instead drove away with a new 2013 Mazda 3... They worked with me on the mileage I had gone over on the previous lease, noted a returning customer credit, upped my miles per year on the new lease so I won't go over like I had before - and ended up saving me money. The service was outstanding, including the fact that the make/model/features I wanted were on a car on another lot - so they sent me home with a loaner, then Carlos picked up my new car and dropped it off at my home ... and then he helped me sync my phone and go over all the new GPS features on the slick touchscreen. I already posted and told friends about the great experience I had and recommended not only a great car but also a great dealer. I almost *never* go and post reviews but this was exceptional. Thanks - love the new car! More

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I was contacted Chantilly Mazda over the web. I promptly got an email back with pricing and gave them a call. I spoke with Matt on the phone and setup an appointment. I was in and out in about an hour with got an email back with pricing and gave them a call. I spoke with Matt on the phone and setup an appointment. I was in and out in about an hour with Mazda3 I wanted and the price Matt talked about. It was the easiest car buying experience I have ever done. Well Done Matt and Carlos. More

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