Carlo Matos
Carlo Matos at Ken Ganley Westside Imports
Refer Me

Carlo Matos

Volkswagen Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

Contact Me
4.6
205 Reviews

Dealership Experience

16 yrs, 3 mos

Industry Experience

24 yrs, 7 mos

4.6

205 Reviews

Write a Review

205 Reviews of Carlo Matos

December 08, 2024

Dealership Rating
Employee Rating

Santi was absolutely awesome and so, so helpful. I appreciated him coming in special for my vehicle pickup! I LOVE my new car More

by AKAZYMYRIW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Santi Kalivaci

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 01, 2024

Dealership Rating
Employee Rating

It was a pleasant change to have the entire staff working on our behalf without any heavy pressure. More

by CALDON30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Whitt, Terry Maxson

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

Negative Equity drama - they worked to find a vehicle that would work for the situation. Sonja and Carlos were amazing !!! They both have the patience of saints! Would highly recommend this dealership More

by wen_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 04, 2024

Dealership Rating
Employee Rating

Very respectful, honest and Very much caring. The whole process was very smooth and stress free More

by LOAI.ASAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 20, 2024

Dealership Rating
Employee Rating

Other than Sonja being helpful and great it was horrible. I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again More

by Ameer Najjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Louis Cheers, Douglas Boulanger, Sonja Jovanovic , Chad Musiek

October 03, 2024

Dealership Rating
Employee Rating

I came in looking for a particular used Jetta, but discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend More

by larmstrong60
Recommend Dealer
Yes

Other Employees Tagged: Yasser Deif

October 02, 2024

Dealership Rating
Employee Rating

Very easy to deal with, the process was short and easy, will buy again there More

by ADAMBOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Sonja Jovanovic

October 01, 2024

Dealership Rating
Employee Rating

Very good great customer service I would recommend anybody to go there they made sure I left as a happy customer More

by MARIOMAJOR2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Walker , Darwin Nealon

September 30, 2024

Dealership Rating
Employee Rating

Lack of good management. VW deal was ok, that’s why we were there. Done. More

by SLSTURNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sonja Jovanovic

1
...

Dealership Inventory (1143 Vehicles)

new 2025 Hyundai Tucson car, priced at $39,913
2025 Hyundai Tucson
new
Atlantic Blue exterior
Automatic
All-wheel Drive
used 2024 Subaru Outback car, priced at $40,000
2024 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Hyundai Palisade car, priced at $42,346
2025 Hyundai Palisade
new
Silver exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson Hybrid car, priced at $37,480
2025 Hyundai Tucson Hybrid
new
Cashmere exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $33,707
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2022 Subaru Forester car, priced at $27,977
2022 Subaru Forester
used
Autumn Green Metallic exterior
CVT
All-wheel Drive