Carley Shea
Carley Shea at Acura of Orange Park

Carley Shea

Internet Sales Manager

Acura of Orange Park

7200 Blanding Blvd
Jacksonville, FL 32244

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10 Reviews
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10 Reviews

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10 Reviews of Carley Shea

October 15, 2022

Dealership Rating
Employee Rating

TL/DR: ordered car, their sales department messed up order repeatedly, gaslit me for 7 months, then ultimately scammed me when finally talking delivery. They would rather steal your money than earn your More

by Decks515
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nadi Malek, Bachir Atallah

Oct 17, 2022

Acura of Orange Park responded

Hi, We appreciate you taking the time to leave us your detailed account of this situation and regret that it wasn't up to our usual standards. The team strives to provide the best level of care possible and hopes that we can have the opportunity to discuss this with you and determine a resolution. Please reach out at your earliest convenience to address this experience better. Thank you, Nadi Malek - General Manager - (904) 777-5600

Oct 17, 2022

Decks515 responded

I attempted to resolve my complaints while making the deal. I also shared that even if it's "common practice" it is dishonest and morally bankrupt. You have made it very clear how you choose to do business. If I want a reminder, I'll answer a scam call and follow their instructions to send gift cards or whatever person to person service

Oct 24, 2022

Decks515 responded

Update, 10/24 Although it may never get seen on Google as Google currently isn't displaying my review except while I'm logged in, the dealership has mailed a refund check for the $500 that was supposed to be credited towards my purchase. Overall, my sentiment is the same due to the mandatory add-ons they applied after originally promising they would not

August 15, 2022

Dealership Rating
Employee Rating

My salesmen, Bachir, and the rest of the Hanania automotive group from previous years and current have treated me well. My experience from start to finish was smooth and worked with me on getting th More

by Kamui
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bachir Atallah , Joseph

Aug 16, 2022

Acura of Orange Park responded

Thanks for the five stars, Kamui! We're honored to hear how Bachir, Carley, and Joseph could assist you during your visit with us. We hope to see you back here at Hanania Acura of Orange Park for all of your future automotive needs!

May 27, 2022

Dealership Rating
Employee Rating

Dealer tacks on$2,995 to the purchase price for CPO instead of putting it in the price. DECEPTIVE car price on line. Add 2,995 to the purchase price to compare with other dealer, in addition to the $89 More

by TomHowarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pierre Mazraany

May 31, 2022

Acura of Orange Park responded

Thank you for taking the time to share this feedback with us. We're sorry to hear you didn't leave with a better impression and hope you'll consider giving us another chance in the future. Thanks again and please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Nadi Malek - General Manager - (904) 777-5600

May 27, 2022

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Employee Rating

The experience was above and beyond! I purchased a 2022 RDX for my wife -Carley Shea responded quickly and kept us informed during the entire transaction. Carley had our vehicle detailed More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Acura of Orange Park responded

Thank you for the five-star review, Kelly! We are happy to hear that Carley could help you with the purchase of your new 2022 RDX! We hope to see you here again at Acura of Orange Park for any of your future automotive needs.

May 04, 2022

Dealership Rating
Employee Rating

Bought my car from here , Carley shey was amazing and very helpful. She's such a professional and knowledgeable manager. She took care of every single detail and made the deal happen. It was joyful work More

by Bash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Acura of Orange Park responded

Thank you for the excellent review! We're happy to hear you enjoyed working with Carley and we hope to see you again next time here at Acura of Orange Park!

May 03, 2022

Dealership Rating
Employee Rating

It was a great experience and they actually did what they said, referencing the price of the vehicle. Very very professional. Kept contact with me without being a Pest. Very knowledgeable about the vehicle I More

by marvink_jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Risko , Gino Silawi

May 06, 2022

Acura of Orange Park responded

Thank you for the wonderful feedback! We're happy to hear Andrew, Carley and the rest of the team worked hard to make your experience a great one and we'll be sure to pass along these kind comments to them. Thanks for choosing Acura of Orange Park and please don't hesitate to reach out if we can be of service again in the future!

April 16, 2022

Dealership Rating
Employee Rating

Very friendly environment and staff. Never felt pressured in any way. Very professional at this facility More

by Tracy 0817
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Brewer

Apr 19, 2022

Acura of Orange Park responded

Thank you for the great review of our team, Tracy! We're grateful for your support and look forward to your next visit with us here at Acura of Orange Park!

Apr 19, 2022

Tracy 0817 responded

Very friendly staff. Easiest car buying experience I have ever had. Gary was the best

April 09, 2022

Dealership Rating
Employee Rating

Love that place and the people… my second car from that place… love my car More

by Apb26466
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Risko, Jack Hanania, Colby Peterson, Nadi Malek , Chelsea Bailey, Joseph Kuehmeier, Gino Silawi, Eni

Apr 11, 2022

Acura of Orange Park responded

Thank you for trusting our team at Acura of Orange Park! See you next time!

March 29, 2022

Dealership Rating
Employee Rating

Carley Shea is an absolute rock star. We talked with 10 different Acura dealerships and Acura of Orange Park blew them all away with honesty and service. 7 were non-responsive and kin More

by CodyL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carley Shea

Mar 30, 2022

Acura of Orange Park responded

Wow, Cody! It's wonderful to hear that Carley went above and beyond for you! We know how some dealers make it challenging to buy, and we're grateful to you for the awesome feedback letting us know we've made it a five-star experience! Thank you for choosing Acura of Orange Park!

March 11, 2022

Dealership Rating
Employee Rating

Amazing dealership, and nice people. They are not pushy and always willing to help. I’m feeling like a family there. I will come back again, and highly recommend this dealership! More

by Sandra Vehabovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Risko, Nadi Malek , Chelsea Bailey, Gino Silawi, Moe Etemad

Mar 11, 2022

Acura of Orange Park responded

Sandra, we are so proud to hear that our team at Acura of Orange Park could earn your loyalty and business, thank you!

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