Carl Robanske

Great customer service also good people to be around the salesman was awesome great place salesman was awesome great place More

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I just recently sold my car through Northwest motor group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest w group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest was great and efficient. I would definitely recommend Northwest to anyone planning to sell or purchase a used vehicle. More

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Carl was outstanding. My wife and I were looking for a particular make and model truck. We searched nationwide and finally found one at Northwest Auto.It was higher pric My wife and I were looking for a particular make and model truck. We searched nationwide and finally found one at Northwest Auto.It was higher priced than average, yet it had a lower mileage and cleaner body than others we found. The management did not want accept my offer, which was $500 less than asking price. I kept in touch with Carl and after a month of being unable to sell it for their asking price, my offer was accepted. The stereo/gps system didn’t work properly, the tires were noisy on the road, the previous owners had tried paint the taillights and reflectors in a blackout style, The interior was average and a bit worn, which did not show up in pictures very well, but looked good enough to fly to Pasco from Colorado and buy it. Carl picked me up at the airport and we went to the dealership to finalize the paperwork. I drove it back to Colorado and determined what needed to be addressed. The title work was a challenge due to improper endorsements by the dealership. Carl facilitated getting a clean title, all by mail, and making sure it went through. It took three attempts, but success followed. After replacing the interior, tires, and stereo/gps, my wife has the truck she was after. Nice work Carl! More

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Carl and Christian we awesome in and out no problem. Quick and easy. Thank you Quick and easy. Thank you More

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Fantastic service! They literally went the extra mile for me! They bought my truck at a very competitive rate and gave me a ride home. I live over an hour and a half aw They literally went the extra mile for me! They bought my truck at a very competitive rate and gave me a ride home. I live over an hour and a half away, and they still dropped me off. Superior service, excellent interaction, and a friendly environment is what you will experience if you decide to buy and or sell with Carl. More

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Working with carl was a pleasure, he worked hard to get me what I wanted and at the price I asked for. I would recommend Carl to my friends me what I wanted and at the price I asked for. I would recommend Carl to my friends More

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Really regret buying this truck. So many issues with it now. I was insured that the truck had been gone over by two dealership. Got in home and the air cleaner looked like it hadn’t So many issues with it now. I was insured that the truck had been gone over by two dealership. Got in home and the air cleaner looked like it hadn’t been changed in 100 thousand miles . Was completely plugged, can’t believe the truck would even run. Now less than 500 miles after buying it the transmission is taking a xxxx. Plus the fact that I was told before driving 349 miles to buy the truck that everything worked. Took the truck on test drive and electric mirror didn’t work. Cup holder was broken and tailgate didn’t work. In the end it is my fault , I seen some red flags and should have walk away. More

by extremevft300 Verified Customer Verified Customer

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I think it’s a really great dealership. The people that worked with me helping me get the car well really polite and very helpful. They won’t let me take the car until it was running just r The people that worked with me helping me get the car well really polite and very helpful. They won’t let me take the car until it was running just right and they even took it to my home so I didn’t have to travel all the way up there. I would highly recommend this place if anybody’s looking for a good deal and wanting a good running vehicle. This is the place to go. Great people great place. Thank you all for everything. More

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They were very helpful and making sure I got into a vehicle and know what I was looking for vehicle and know what I was looking for More

by daniellepierre_88 Verified Customer Verified Customer

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Communication during the entire purchasing process was great, if I ever need another vehicle in the future I would certainly do business with them again. great, if I ever need another vehicle in the future I would certainly do business with them again. More

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