Carl Fitzgibbon

Hi-Line Autohaus responded

Thank you for your thoughtful feedback! We're glad to hear that Nassir provided helpful and knowledgeable service, and that the rest of our team was able to support you seamlessly during his time away. We appreciate your trust in us and are here whenever you need assistance in the future! Happy Motoring, Team Hi-Line Autohaus

Hi-Line Autohaus responded

Jan, As previously discussed, it is standard industry practice to deliver pre-owned vehicles with the keys available at the time of acquisition. In our case, we follow this approach in order to maintain competitive pricing and pass those savings on to our customers. Similarly, when we receive trade-ins, it is common for customers to provide only the keys they have on hand. Requiring two keys from every trade-in is typically not practical, and aligning with this norm allows us to offer the best possible value to our buyers. Happy Motoring, Team Hi-Line Autohaus

Hi-Line Autohaus responded

Thank you for your kind words and for choosing our dealership! We're thrilled to hear you're enjoying your 4Runner and that you had a great experience working with Rich. We truly appreciate your business and look forward to serving you again in the future. Safe travels! Happy Motoring, Hi-Line Team

Hi-Line Autohaus responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're enjoying your new MINI Cooper. It was a pleasure assisting you, and we're grateful you chose us for your purchase. If you ever need anything in the future, don't hesitate to reach out. Enjoy the ride! 🚗 Happy Motoring, Hi-Line Autohaus Team

Hi-Line Autohaus responded

Mrs. and Mr. Wood, Thank you for your kind words! We're thrilled to hear that working with Rich made the experience smooth and enjoyable. We're glad he was able to meet your goals with ease, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Happy Motoring Hi-Line Autohaus Team

Hi-Line Autohaus responded

Thank you for sharing your experience! We're delighted to hear that Carl was able to assist you and make the online purchase process smooth and enjoyable. We truly appreciate your recommendation and are grateful you chose Hi-Line Auto for your BMW 428i. Enjoy your new vehicle! Happy Motoring, Team Hi-Line

Hi-Line Autohaus responded

Thank you for sharing your experience! We're thrilled to hear that Carl and Josh provided excellent service during your Tesla purchase and financing process. We truly appreciate your business and look forward to assisting you again in the future. Enjoy your new Tesla! Happy Motoring, Team Hi-Line