Carl Boyd | Page 4

I have had my Toyota Highlander serviced at Manhattan Beach Toyota dealership for a number of years and have always been satisfied with the overall quality of service. However, during my most recent serv Beach Toyota dealership for a number of years and have always been satisfied with the overall quality of service. However, during my most recent service at the dealership on Sept 12, 2026, I found the services advisor’s (Carl Boyd) verbal communication to be utterly unprofessional, insulating, and unacceptable. I appreciate the polite and professional services from Monique who answered the phone call at the service department and the courtesy shuttle driver (Victor). More

by safani Verified Customer Verified Customer

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Even though I did not have an appointment. I was able to get serviced. Christian was wonderful!!! He explained the process and kept me informed. I was able to get serviced. Christian was wonderful!!! He explained the process and kept me informed. More

by carlos.caracoza Verified Customer Verified Customer

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Made an appt on-line, went in at the appointed time, they took my car to fix the blinking light while I sat in the cool, airconditioned comfort, reading my book. The expense was as quoted. Carl was very help took my car to fix the blinking light while I sat in the cool, airconditioned comfort, reading my book. The expense was as quoted. Carl was very helpful More

by melinda.sherb Verified Customer Verified Customer

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Even though I didn't have an appointment, I was able to get serviced. Christian was wonderful!! He explained the process and kept me informed of the progress. When they discovered the problem, he took the get serviced. Christian was wonderful!! He explained the process and kept me informed of the progress. When they discovered the problem, he took the time to explain my options. While it took longer than I expected, the air conditioned waiting room was a relief from the extreme heat outside. Normally I love the free hot chocolate but it was too hot yesterday. Great service!!! More

by bgvanvranken Verified Customer Verified Customer

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I’ve been going to Manhattan Beach Toyota since around 2019, and Cristian Ramirez has always been my advisor. I honestly love seeing Cris when I come in. He’s always so welcoming, friendly, helpful, and w 2019, and Cristian Ramirez has always been my advisor. I honestly love seeing Cris when I come in. He’s always so welcoming, friendly, helpful, and we’re usually laughing about something. 😂 Cris, Carl, Jesus, and all the fellas there are just amazing. They make you feel comfortable and actually make going to get your car serviced a good experience, which isn’t always easy to say! 😂 And even when Cris isn’t there, I know I’m still going to get great customer service from everyone. That says a lot about the kind of team they have. I really appreciate all of them and the way they’ve taken care of me over the years. Definitely one of the reasons I continue to come back to Manhattan Beach Toyota! ❤️🚗 More

by 4ms.roxc Verified Customer Verified Customer

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Excellent service . Service advisor Carl Boyd is great always on the ball excellent suggestions he’s a real asset Service advisor Carl Boyd is great always on the ball excellent suggestions he’s a real asset More

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Muy buena atención el servicio que les brindan a los clientes es de muy buena calidad son muy amables están siempre pendientes de lo que necesitas con tu servicio clientes es de muy buena calidad son muy amables están siempre pendientes de lo que necesitas con tu servicio More

by nohemirojas117 Verified Customer Verified Customer

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Todo muy bien ,Los muchachos muy educados y profecional y el tiempo que me dijeron eso fue lo que espere .. y el tiempo que me dijeron eso fue lo que espere .. More

by ceciliasandoval34si Verified Customer Verified Customer

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Carl was very helpful, and was able to get me a loaner car when the work was going to take longer than first anticipated. Carl keep me informed as the work progressed car when the work was going to take longer than first anticipated. Carl keep me informed as the work progressed More

by wcbaggy Verified Customer Verified Customer

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Carl Boyd in the Service Dept and Alex Jaime (the courtesy shuttle driver) were both polite and professional. I appreciated the clear communications I received from both of them. I am also pleased wi courtesy shuttle driver) were both polite and professional. I appreciated the clear communications I received from both of them. I am also pleased with the quality of the technical service, though I do not know the name of the technician. Excellent overall service. Thank you. More

by safani Verified Customer Verified Customer

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