Carisa Soto

The service was great. Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her help. More

Report | Print

Charissa was the service advisor, and extremely efficient, constant communication. Decent experience with Southside Kia. efficient, constant communication. Decent experience with Southside Kia. More

Report | Print

Great Experience Carisa Soto, She was wonderful good customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. More

Report | Print

I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

Report | Print

Once in a while you meet someone like Ashley Dykstra, a Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A p Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A person who is a true problem solver who quickly and immediately provides exceptional service. We had a major engine issue with our 2017 Kia Sorento LX 2.4 Liter automobile, and didn’t really know what to do. Whenever I called her, she immediately looked into things, and got back to me with solutions, in a very timely manner. We must have spoken and/or texted each other, a dozen different times, over the course of a couple of weeks. She took care of everything including the car rental, scheduling for repairs, etc with the help of her other co-workers/teammates Robbie and Carisa. Together they all get an AAA+ from me and my wife Tina. I would really like to encourage other Kia Service Advisors and workers, to be more like them and work as a team. The reality is that many people like me, really do appreciate the hard work, they put in! More

Report | Print

I have had my car since May 2020 and have utilized the services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experi services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experience here. From the beginning with the intake clerks to finalizing our bill with the cashier it has been awsome. More

Report | Print

Anthony is amazing 10/10 recommend getting your service done through him he’s awesome done through him he’s awesome More

Report | Print

The service was fast, the car was returned cleaner, and the staff was kind and polite the staff was kind and polite More

Report | Print

Working with Carisa to have my engine replaced (Powertrain Warranty!) was such a professional yet personable experience. She kept in touch every step of the way to make sure I knew what was happen (Powertrain Warranty!) was such a professional yet personable experience. She kept in touch every step of the way to make sure I knew what was happening. The warranty also includes a rental car for the days I was without my Soul. I would gladly recommend Kia Southside for superior service. More

Report | Print

Robert Delvecchio squeezed me into replace my dead battery. He advised up front the cost and warranty information. The service was fast and accurate. I was on my way in no time. battery. He advised up front the cost and warranty information. The service was fast and accurate. I was on my way in no time. More

Report | Print