Carin Doute | Page 5

Fantastic customer service. Gentleman in financing was great. Everything worked and happened the way it was supposed to. Thank you. Jose Couret 2019 Mustang RTR great. Everything worked and happened the way it was supposed to. Thank you. Jose Couret 2019 Mustang RTR More

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I picked up a 2020 Ford Edge on Tuesday. I was pleased with everyone I dealt with at the Dealership. Carin Gardner listened to me & found what I wanted in both color & price. with everyone I dealt with at the Dealership. Carin Gardner listened to me & found what I wanted in both color & price. More

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Very happy return customer. Returned to Dorsch and Carin for another vehicle. It took several weeks to find what I was looking for. She contacted me at least once a week with o Returned to Dorsch and Carin for another vehicle. It took several weeks to find what I was looking for. She contacted me at least once a week with options. I will return in 40,000 miles for another vehicle and hope that Carin will be there to work with. Great customer service. More

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Loved working with Carin. Very pleasant and really took the time with us explaining everything. Friendly, caring good at her job. Would highly recommend her to anyone! the time with us explaining everything. Friendly, caring good at her job. Would highly recommend her to anyone! More

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Very good service and excellent pricing! Well i leased a new F 150 test drove the one i liked and Carin was very helpful and answered all the questions i had.My daughter was looking to buy al Well i leased a new F 150 test drove the one i liked and Carin was very helpful and answered all the questions i had.My daughter was looking to buy also treated just as well and the price was one she could not refuse.We will be buying from Dorsch again. More

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perfect Gone just the way I wanted, quick and to the point, get in, get out, professional, courteous, I like to be taken seriously, and I feel I was, just Han Gone just the way I wanted, quick and to the point, get in, get out, professional, courteous, I like to be taken seriously, and I feel I was, just Hank you More

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Thank you Michael, Carin and Gauw Thank you Michael, Carin and Gauw, everyone was very helpful especially with the new technology and service you provided me along with time I needed Thank you Michael, Carin and Gauw, everyone was very helpful especially with the new technology and service you provided me along with time I needed in order to make my decision. I did not feel pressured as I chose the vehicle that was best for me . It was a great experience thank you, I love my new car More

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Relieved and Satisfied! After contacting other dealerships to help me continue leasing, ( my 12th year) I was connected with Carin Gardner. It was the best experience ever. S After contacting other dealerships to help me continue leasing, ( my 12th year) I was connected with Carin Gardner. It was the best experience ever. She was kind, knowledgeable, helpful and listened to what I wanted. This is the first time I worked with a female salesperson. She understood me and did not make me feel stupid. I gave her information prior to going to the dealership, so when I arrived she was very prepared. I drove almost 2 hours and it was well worth it. I will go back to Dorsch again. I will definitely want to work with Carin again and recommend her to everyone. Cody in finance was also a big help to me. Thanks to both of them. Renee More

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What a disappointment Our lease was ending on our 2102 Kia Sorento and we went into to discuss our options with Lea and Carin. We test drove 4 cars with Carin, left the lot Our lease was ending on our 2102 Kia Sorento and we went into to discuss our options with Lea and Carin. We test drove 4 cars with Carin, left the lot with lots of questions and finally had short email from Carin 4 days later from Carin inquiring on his things were going. We shared with Carin that we would be looking to purchase at least two vehicles in the next 2-4 years and she could not be more disinterested. Leah did not return emails,promptly when we requested out buy out information, actually leaving in vacation while promising to get us the information the very next day. We had to track down another person to get the information. Because of the delay we needed to make an additional lease payment. When it came to finally completing the paperwork to purchase the vehicle with Dallas, and expressed our disappointment with DORSCH, his response was "I am just here to do the paperwork." I have never seen a culture of customer service where I felt like a total bother to the organization. We will be purchasing vehicles in the future and that future will not include DORSCH. More

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