Caridad Castro
Caridad Castro at Lincoln of Cutler Bay
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Caridad Castro

General Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Caridad Castro

March 16, 2025

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Employee Rating

DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult More

by conroymclean434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Josue Bermudez, Jesus Roque Perez, Jose Sanjurjo Sanchez , Jean-Pierre Colimon, Rolando Pedraja Jr

Mar 19, 2025

Lincoln of Cutler Bay responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

March 31, 2024

Dealership Rating
Employee Rating

Very professional and attentive to my needs when working with me. I appreciated that and respect it More

by djporrata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon, Rolando Pedraja Jr

March 31, 2024

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Employee Rating

The best price and people 🤗🤗🤗🤗🤗🤗🤗. Good experience and good people and service. Recomend 100%. Visit More

by MELI37774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Melissa Ortiz Rodriguez, Jesus Roque Perez , Rolando Pedraja Jr, Melissa Ortiz

March 29, 2024

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Employee Rating

Excellent customer service! Prompt and efficient! Always professional and willing to help and resolve issues. More

by Darla8370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Jesus Roque Perez , Yolanda Guerrero, Rolando Pedraja Jr

March 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Yolanda was very informative answered all my questions and kept me informed doing the whole process. She had my car detailed and it came out brand More

by JAVERHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William J Hallstrom , Yolanda Guerrero

March 07, 2024

Dealership Rating
Employee Rating

Parts for inside not replace yet not very satisfied. will not refer to any one this is my first Lincoln. More

by GIBBSLOADERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 02, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was very polite and helpful. From the GM to the service guy. Thank you. More

by LISSYRODRIGUEZ
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Guerrero

March 01, 2024

Dealership Rating
Employee Rating

THE CUSTOMER SERVICE IS ONE OF BEST THAT I HAVE SEEN IN MY 65 YEARS OF DEALING WITH CAR DEALERSHIPS More

by BISHOPEHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Roque Perez

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