Carey Chitwood

Had a great experience with them. Super helpful and got everything I need to be done, done Super helpful and got everything I need to be done, done More

by elipritz0623 Verified Customer Verified Customer

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I took my vehicle back to Honda on 6th Street dealership in Stillwater because after having my oil changed and tires rotated the tire noise is very loud. After driving out of state and back, the noise level in Stillwater because after having my oil changed and tires rotated the tire noise is very loud. After driving out of state and back, the noise level had not changed. So I brought it back. Carey immediately asked me to take him on a drive, which I appreciated, to hear the noise. Then downplayed the issue. They came back and told me that the current back tires were very close to needing to be replaced if the state required an inspection. But they also said that I had a nail in the front tire but it was too close to the side to be fixed. They then offered to sell me two tires. I brought the inconsistencies of their advice and how it would provide me with four tires and three different tread levels. They refused to acknowledge the issue or provided a reasonable solution. Immediately I took the car to a reputable repair shop in town who immediately fixed the tire and told me it was well within the ability to fix. Because of their workload they could not immediately help me out with the noise level. I plan to take it back to them when a appointment opens up and avoid the dealership. The only reason I went to the dealership for the oil changes because my car is less than 3 years old and currently under warranty. I brought up that my floor mats anchor had pulled away and is now tearing the fabric on the floor. And was told that they don't do that type of work???? They also messed up the tires during the rotation and I had to go back immediately because the alarm was going off. If 6th Street Honda were not only Honda dealership within 50 miles I would go somewhere else. I love my Honda but hate the dealership here in Stillwater. More

by A of Stillwater Verified Customer Verified Customer

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I am pleased with the new service department management. The service was top rate and the convenience for me is appreciated. The service was top rate and the convenience for me is appreciated. More

by CRAIG.BEEBY Verified Customer Verified Customer

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Carey really takes the time to be customer centric and listen to the needs of the customer. I only return because of his customer service skillset. listen to the needs of the customer. I only return because of his customer service skillset. More

by damon_garner Verified Customer Verified Customer

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Great dealership! They really work hard to get you into the car you want! You won’t be disappointed! They really work hard to get you into the car you want! You won’t be disappointed! More

by Laureharsha Verified Customer Verified Customer

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6th Ave Honda has been very professional and a pleasure to work with from the purchase of the vehicle to automotive repair needs. Carey Chitwoood and his colleagues are wonderful. to work with from the purchase of the vehicle to automotive repair needs. Carey Chitwoood and his colleagues are wonderful. More

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The diagnosis and repair of our air conditioning system was quick. Carey kept us updated throughout the process. was quick. Carey kept us updated throughout the process. More

by RGL646 Verified Customer Verified Customer

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The service department here went out of their way to help me fix a problem that a different shop caused during an oil change. me fix a problem that a different shop caused during an oil change. More

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Carey identified the problem and solved it quickly and efficiently. In and out the same day. efficiently. In and out the same day. More

by jake Verified Customer Verified Customer

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Very impressed with service I received. Staff is attentive answered all my questions. Highly recommend this dealership! Staff is attentive answered all my questions. Highly recommend this dealership! More

by augierad1 Verified Customer Verified Customer

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