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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Candi Erwin

August 19, 2025

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Employee Rating

They met my needs and were able to work me in for an additional item I needed addressed. More

by Jsteers
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Landon did well.

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Aug 19, 2025

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 03, 2025

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Great people to work with scheduling was easy with great communication from the service department via text. Very nice waiting area with coffee provided More

by twill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns

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Aug 03, 2025

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 01, 2025

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Have never had a bad experience with this dealership have no problem ever going back More

by Darin
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Aug 01, 2025

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

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Candi does an excellent job! Great communication , positive attitude, honest. We will be returning in the future. More

by charleserwin81
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Workmanship
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Recommend Dealer
Yes
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Jul 31, 2025

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2025

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Very good service and will be back again they were very polite and good to work with More

by rogergriffith51
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Recommend Dealer
Yes
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Jul 23, 2025

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

July 08, 2025

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Prompt attention, greeted as you walked inside. Kind employees. Making sure your experience was a positive one. More

by Trumpbucs0616
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Workmanship
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Recommend Dealer
Yes
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Jul 08, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

July 02, 2025

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I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family. More

by Tundrastruck !!!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Peters, Mike O'Hara, Kathleen Boone, Anette Bruns, Patrick Hasting, Ricky Kuczwara, Tara Nelson

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Jul 06, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 30, 2025

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Came in for a part add on. Greeted promptly and the work was done in a timely manner. More

by RMWM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jul 06, 2025

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

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Employee Rating

Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you! More

by knobisdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting, Ricky Kuczwara, Tara Nelson

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Jun 27, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 25, 2025

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Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return. More

by Aaron Peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jun 26, 2025

Shottenkirk Toyota responded

Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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