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Candi Erwin
Candi Erwin at Shottenkirk Toyota
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Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Candi Erwin

November 08, 2024

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I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p More

by LFRANK2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Scott

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Nov 11, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 02, 2024

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Place is beyond awful. Never been talked to in my life like Tracy job talked to me. Literally cursed me out over and over. F* u, f*u, f this. And he's a salesman and he's o More

by J
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Job, Jeannie Ritchey

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November 02, 2024

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I’ve been going there for several years . Haven’t had any complaints. Great place to have your service done. More

by NELLYBELLY1949
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Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 31, 2024

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The people at the dealership were great! I was in and out in less than a 45 minutes. More

by HANDRIGA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Nov 01, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 27, 2024

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Great service was done in time fast service. they got the job done in time fast More

by JOHNKING51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Oct 28, 2024

Shottenkirk Toyota responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

October 01, 2024

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I pretty much have always been satisfied with the Shottenkirk, which is why I continue to do business with them. More

by TPDUPREE08
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns

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Oct 02, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 27, 2024

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Great people! ! They made it worthwhile. Friendly and so easy to speak with. Just kind. More

by EBELINGJACKIE
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Shottenkirk Toyota responded

JACKIE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 25, 2024

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Usually very good but missed some spots when detailing . Always able to get car in in a timely mattrr More

by RKSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 26, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

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I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Boone, Patrick Hasting, Nolan Ryan, Ricky Kuczwara, Tara Nelson

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Sep 23, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 08, 2024

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Employee Rating

Every one that we talked to was very polite. We forgot our coupons for service and the young man at the counter gave us the discount anyway, I’ve always taught my kids look for things like that More

by DADDYO_195144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 09, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

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