Cameron Smith

Salesman, Christian, was very professional, courteous, attentive and made the buying experience a pleasant one. Ethan, finance manager, was very efficient, pleasant, and informative about the contract. attentive and made the buying experience a pleasant one. Ethan, finance manager, was very efficient, pleasant, and informative about the contract. Yesterday, in the Service Department, a month or so, after sale, Cameron, was very friendly, energetic, understood my needs, was transparent, patient and had a couple important parts fixed under vehicle warranty. He made sure the entire vehicle was inspected for any possible issues, and offered to have my oil changed. I left the dealership very impressed with his integrity. He is very sharp in communication, knowing customer's expectations and went above and beyond in all aspects and I strongly believe he will help Hodges retain customers. Cameron exemplies all the good in customer service and that is a difficult quality to find in today's world. Outstanding ! More

by eddietompkins Verified Customer Verified Customer

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As we were picking up our car after having it serviced, we noticed that the rear tow cover was missing. It hadn't been missing when we dropped the car off. Cameron Smith promised to get us a replacement, we noticed that the rear tow cover was missing. It hadn't been missing when we dropped the car off. Cameron Smith promised to get us a replacement, but now it has been 4 weeks and he hasn't kept his promise. It's really a minor issue, however, we expected better service. We have owned six Mazdas, but Hodges Mazda has lost our business over a missing five dollar part. More

by TOWLEB Verified Customer Verified Customer

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I was extremely impressed with the care and professionalism that Cameron showed while helping me. My vehicle was taken care of with no hassle and quickly. professionalism that Cameron showed while helping me. My vehicle was taken care of with no hassle and quickly. More

by TYLERSTOVER77 Verified Customer Verified Customer

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I booked an appointment online for the usual oil and filter change, and I got a very professional, quick and quality service. Even though they could bill me additional services, Cam helped me to find be filter change, and I got a very professional, quick and quality service. Even though they could bill me additional services, Cam helped me to find better, budget friendly solutions. I can definitely recommend Hodges Mazda Service! More

by NAGY_B Verified Customer Verified Customer

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Excellent service and personal care! I will return again next time I’m in Jacksonville. Thank you! I will return again next time I’m in Jacksonville. Thank you! More

by DOSWALD7 Verified Customer Verified Customer

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They didn't really go over inspection of vehicle or explain suggested repairs. Engine light was on when I arrived for appointment. Engine light was still when I left. Did not inform why engine light w explain suggested repairs. Engine light was on when I arrived for appointment. Engine light was still when I left. Did not inform why engine light was on. Felt that poor customer service was provided. More

by THENOLY14 Verified Customer Verified Customer

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Great experience as always. Cam was outstanding: he was very helpful and kept me informed throughout. Cam was outstanding: he was very helpful and kept me informed throughout. More

by Robinsonsj Verified Customer Verified Customer

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He’s accomodating and listens to your concern. Good service and was a fast transaction. Good service and was a fast transaction. More

by ELLA Verified Customer Verified Customer

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Good service and do not try to oversell service explained completely and all questions answered to my satisfaction explained completely and all questions answered to my satisfaction More

by ERESSNER Verified Customer Verified Customer

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Can was very friendly and professional. He addressed our need immediately and was able to answer all our questions. He addressed our need immediately and was able to answer all our questions. More

by KIMBERLYANN413 Verified Customer Verified Customer

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