Cameron Hilden

Jackson Acura responded

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with our team. Providing attentive service and valuing our customers’ time are top priorities for us, and we’re glad that came through during your visit. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. If there’s anything else we can do for you, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your concerns. We sincerely apologize for the frustration and inconvenience you’ve experienced with our service department. It’s clear that we fell short in addressing the issues with your back camera, latch, and alarm system, and we understand how important these concerns are to your safety and convenience. At Jackson Acura, we aim to provide transparent and effective solutions for every customer, and we regret that we did not meet that standard during your visits. Your feedback is invaluable to us, and we are reviewing these incidents with our service team to ensure that future service is handled more efficiently and effectively. We would appreciate the opportunity to address your concerns further and work towards a resolution. Please don’t hesitate to reach out directly so we can make this right. Warm Regards, Rodney Jones Service Manager (678) 259-9391

Jackson Acura responded

Thank you for your wonderful review! We’re so happy to hear that you felt comfortable and that we were able to provide quick and efficient service. We understand how important it is to respect our customers' time while delivering high-quality service, and we’re thrilled that we could meet your expectations! Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled to hear that Jackson Acura consistently meets your expectations with professional service and proactive care for your vehicle. Your recommendation means the world to us, and we truly appreciate your trust and support. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic 5-star review! We're pleased to hear that our team's timely communication and quality repairs made your experience a positive one. Providing efficient service with genuine Acura parts is part of our commitment to excellence. If you need anything else please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your 5-star review! We’re thrilled to hear you had a courteous and professional experience with us. Providing quick and efficient service, along with little touches like the complimentary car wash, is how we aim to exceed expectations. We truly appreciate your loyalty and look forward to welcoming you back for future visits. If there’s ever anything you need, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura continues to exceed your expectations when servicing your 2022 Acura MDX A-Spec. Our service advisors take great pride in ensuring every detail is addressed and that you’re completely satisfied before picking up your vehicle. It’s customers like you that make our job so rewarding, and we truly appreciate your trust in us. If there's anything else we can assist with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide exceptional service for you in the future! Warm Regards, Jackson Acura Team