Cameron Alexander-Munns

Five Star Subaru of Grapevine responded

Amy, Thank you for the great review! Our team at Five Star Subaru works hard to streamline our process so our guests can enjoy a hassle-free visit. It’s rewarding to hear that we hit the mark with a quick turnaround for you. Safe travels and please call us at 817-438-1700 for vehicle advice. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Congratulations, Wakemaker89! Cameron and Derek are a powerhouse team, and they’ll be so happy to hear your feedback. Thank you for shopping at Five Star Subaru and for recognizing our commitment to customer service. We look forward to answering your new car questions at 817-438-1700. Enjoy your ride! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, JOEMILLS! We love hearing that your latest visit to Five Star Subaru was just as good as the ones before! Cameron and his crew work hard to provide the best options and pricing for our guests. Thank you for trusting us with your vehicle needs, and we can’t wait to serve you in the future. Thank you for shopping with us again and we look forward to addressing any new car questions at 817-438-1700. Take care, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Welcome to the Five Star Subaru Family, CHRISPEN8665! We are so glad we could make your experience simple and straightforward—that is exactly how car buying should be. Thank you for choosing us, and we look forward to supporting you and your new Subaru for years to come! Reach us for advice at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

SVEN986, Thank you so much for the incredible vote of confidence. At Five Star Subaru, we truly believe that finding a car you love within your budget shouldn't be a chore, and it’s awesome to hear our managers and staff made that happen for you. We love what we do at Five Star Subaru, and it’s customers like you who make it all worth it. Call us for vehicle advice any time at 817-438-1700. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you, MBHARGIS, for taking the time to share your experience! We're so glad Cameron took great care of you and that the buying process made things easy. We do apologize for the communication hiccup regarding your vehicle's arrival — we've taken note of that feedback and will work to ensure a smoother handoff in the future. Enjoy your new car, and don't hesitate to reach out to us at 817-438-1700 if there's anything we can do for you! Congratulations and thanks again, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, MARGARITO! Our staff and advisors strive to provide top-tier customer service at Five Star Subaru, and we’re so glad to hear we’ve hit the mark for you. Thank you for shopping at our dealership and please let us know if there is anything else you need at 817-438-1700. We are here for you! Enjoy your new Subaru! Best regards, David Cheney, General Sales manager

Five Star Subaru of Grapevine responded

SENDIT1430, Thank you so much for the great feedback! We're glad to hear that Cameron provided you with such a friendly and knowledgeable buying experience at Five Star Subaru. He'd love the opportunity to work with you again when you're ready for your next Subaru or need vehicle care! We appreciate your business and hope to hear from you again at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Gregsho, We appreciate your continued trust in our service department and thank you for bringing these issues to our attention. We are sorry that the small but important details—like the cleanliness of the steering wheel and the radio settings—were missed this time. We also want to ensure you receive the written results of your 27-point inspection as promised. We will be reviewing this with our team to ensure our high standards are met every time. Thank you for your patience, and we look forward to providing you with a seamless experience on your next visit. If you would like to share anything else, please reach me at 817-438-1700 or jritter@subarugrapevine.com. Sincerely, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

EKARDELLPSYD, We are so happy to know your Five Star Subaru shopping experience went so well. Reach our staff at 817-438-1700 any time you need our advice. We are dedicated to helping you love your Outback for years to come. Congratulations and thank you, David Cheney, General Sales Manager