Calvin Lei
Calvin Lei at Longo Toyota

Calvin Lei

Digital Sales

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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rated
10 Reviews
not yet
rated

10 Reviews

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Dealership Experience

8 yrs, 9 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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10 Reviews of Calvin Lei

May 22, 2024

Dealership Rating
Employee Rating

Friendly , helpful sale staff. Got the deal done quickly and drove my new car home in less than two hours! More

by deehoang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

Longo Toyota responded

Enjoy your new Toyota and thank you for coming to Longo Toyota

January 07, 2024

Dealership Rating
Employee Rating

Friendly knowledgeable and I will always come back purchase car and doing service when I need Toyota More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the loyalty you have with Longo Toyota both in servicing and purchasing your vehicles.

June 06, 2023

Dealership Rating
Employee Rating

A great experience with customer service with Calvin Lei and the loan documentation with Laura Tan. More

by Dewypresto100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Tan

Jun 06, 2023

Dewypresto100 responded

Excellent customer service. Professional and well educated with all aspects of the vehicle to include finance and extended warranty.

October 15, 2022

Dealership Rating
Employee Rating

It was my third time purchasing a vehicle from Longo. Thanks to Calvin Lei for easy and smooth experience. He kept me informed on the vehicle production and answered all my questions. Longo is the pretty More

by Cliff W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Longo Toyota responded

Thank you Cliff for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive - Team Longo

June 16, 2022

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Employee Rating

First time buyer at this dealership, but it won’t be the last time. Straight forward and no games. Don’t need much more than that in a dealership. More

by Rsrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2022

Longo Toyota responded

Thank you for the kind posting and please know how honored we are to serve you - Team Longo

March 13, 2022

Dealership Rating
Employee Rating

Customer service from sales to finance was excellent. Everybody was respectful and the car buying process was a pleasant experience. More

by beckylum
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 01, 2021

Dealership Rating
Employee Rating

Professional service and very streamlined. Facilities are well temp controlled, lit and clean. Starbucks on-site a plus while waiting for car to be prepped. More

by Monolayers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Mashayekkhi

Dec 02, 2021

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and we're honored to serve you -Team Longo

July 13, 2021

Dealership Rating
Employee Rating

Calvin was my internet rep. He worked hard to get the car ready, after it was slightly damaged. It took a week but I was able to pick up the car and complete the application More

by Lmarie119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Longo Toyota responded

From all of us at Longo Toyota, we're honored to serve you and we do apologized your vehicle was damaged during delivery. If you do have any questions, please feel free to reach out to Calvin, he's always here to listen. Make it a great day and enjoy what you drive - Team Longo

May 06, 2021

Dealership Rating
Employee Rating

Calvin Lei very helpful and calm. Price for the vehicle expected less since you are famous for it. However you are just like the reset of the them. Nothing special about you. If you like me to love you More

by Oromiyaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Longo Toyota responded

Thank you for the kind comments about your visit with Calvin. A lot of the Toyota models as many other brands are a very sought after due to low inventory and high demand. Please know if you have any questions pertaining to your vehicle and or deal structure, feel free to reach out to Calvin, he's always here to listen. Team Longo

May 18, 2020

Dealership Rating
Employee Rating

So was emailing back and forth a new rav4 2020.Seller So was emailing back and forth a new rav4 2020. Seller gave me a set price. Was heading out this weekend on my way when the seller partner called t More

by Manifresh
Recommend Dealer
No
May 19, 2020

Longo Toyota responded

My name is Kary Loefler, Guest Relations Director for our campus. I wanted to publicly acknowledge your posting and take this time to apologize for any ill feelings you may have. The treatment you describe in your review is definitely, not how we train our employees to treat our guests. Not only have we’ve built the growth of our dealership on repeat and referral business but, our mission is constructed around taking care of our guests and delivering great experiences every day and apologize if you did not experience this during your visit. Although we do our best to make every deal possible, we recognize occasionally, that a deal structure may not always be achievable. Please feel free to reach out to either myself or Aaron Misajon, our General Sales Manager to discuss this matter further Aaron Misajon E: aaron.misajon@longotoyota.com D: 626.580.1370 Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com D: 626.580.6057 Sincerely, Kary

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