Caleb Wellman

Lima Auto Mall responded

Thank you for your kind words! We’re pleased to hear that Brett provided you with excellent service at Lima Auto Mall. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your kind words, Cynthia! We truly appreciate your positive feedback about our sales and service at Lima Auto Mall. Our team is dedicated to providing exceptional service, and it's wonderful to hear that you feel we've gone above and beyond. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful feedback, Keith and Sheila! We’re thrilled to hear that you had a great experience with our service department at Lima Auto Mall. Our team takes pride in being courteous and knowledgeable, and it’s fantastic to know that it made a positive impression on you. We look forward to welcoming you back next time! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you so much for your wonderful review, Joan! We're thrilled to hear that you consistently receive exceptional service from Keith, Adam, Ryan, and Caleb at Lima Auto Mall. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your fantastic review, Tamyra! We're pleased to hear that you found our team at Lima Auto Mall to be polite and efficient. It's great to know that our shuttle service made your visit even more convenient. Looking forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Dana, thank you so much for your continued loyalty to Lima Auto Mall! We truly appreciate your trust in us over the years and are thrilled to have helped you find numerous vehicles. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for sharing your experience. We understand your concerns about not receiving clarity on the navigation system and the detail service expectations. At Lima Auto Mall, we aim to work within the available schedule and processes, and your feedback helps us see how communication around these services can be improved. If you’d like to review your recent visit further, please feel free to reach out directly. Your satisfaction is important to us, and we want to make sure you have a positive experience moving forward. Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive excellent service from our team at Lima Auto Mall. We appreciate your recognition of both our service and sales departments. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful feedback! We’re thrilled to hear that our service department and technicians at Lima Auto Mall were able to improve your fuel system and A/C performance. It's great to know that your engine performance is awesome and you’re enjoying cold air again. We appreciate your support and look forward to seeing you again for any future needs! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

We are very sorry to hear that you’ve been dealing with this ongoing issue and that we have not been able to resolve it to your satisfaction. We understand how frustrating it must be to continue experiencing a problem for this long. Our goal is always to provide a complete and lasting solution, and we’d like the chance to make this right. At your convenience, please reach out to us directly so we can review the repair history in detail and work with our team to find the next best step for resolving the air conditioning concern. Your patience means a lot to us, and we truly want to earn back your confidence.