Caleb Kautz

Caleb was very helpful with my new car purchase. He explained all the features I was getting in my new CR-V LX. He was very entertaining while I waited for hours for the sales managers to accept my He explained all the features I was getting in my new CR-V LX. He was very entertaining while I waited for hours for the sales managers to accept my price on the car. I would recommend you ask Caleb Kautz when you come in to Heritage Honda Westminster. More

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Caleb was a great salesperson. He double checked that the car was available before we drove a distance to test drive it. He had it ready and cleaned before we arrived. He was perso He double checked that the car was available before we drove a distance to test drive it. He had it ready and cleaned before we arrived. He was personable, knowledgeable and overall friendly and caring. We were pleased with the level of attention he gave us. More

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Caleb was exceptional! Always kept in touch with us and worked hard to get us the car we wanted. From the moment we walked into the dealership, he made sure we were comfort Always kept in touch with us and worked hard to get us the car we wanted. From the moment we walked into the dealership, he made sure we were comfortable and didn't wait very long. He went above and beyond to get two cars from other dealerships that we were interested in. He certainly left a great impression, and we would not hesitate to contact him when we are ready to purchase another vehicle. More

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I was interested in purchasing a CRV hybrid with a light interior. It appears that Honda makes very few CRVs with a light interior. I called the dealership and was told the car I wanted and saw on line was interior. It appears that Honda makes very few CRVs with a light interior. I called the dealership and was told the car I wanted and saw on line was still available. I also used the on line conversation box and it was verified via the VIN # that the car was available. I went in and met with a sales person and manager for 3 hours on a Friday. The car that I verified x 2 different methods was not at that dealership. I was told the car was elsewhere and they would pick it up Saturday. I left a deposit check with the dealership. I did not receive a call on Saturday so called on Monday. I was told they would research it and call me right back...never heard back. I called again on Tuesday and asked to speak to a manager since both the salesperson and the manager who assisted me were out that day. I was told I would get a call back shortly after researching the situation. I received a call 4 hours later and was told the car had been sold and the car posted on line was there in error. It took 5 days to find out that the car multiple people told me was available was never really available for purchase. More

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