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Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
506 Reviews
4.5

506 Reviews

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506 Reviews of Cale Wood

May 10, 2025

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Employee Rating

They did an efficient and thorough brake job on my truck. They were timely and my service was done while I waited! More

by RSLABAUGH
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Recommend Dealer
Yes
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May 10, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2025

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Responsive and up front. Salesman tracked my order and kept me up to date with delivery. More

by TKennelly
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Luna

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May 11, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2025

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Clay is the best. And the guy that helped him find my car. Sorry I forgot your name. Clay went in on his day off. And I made him work. I know he was tired of me and my More

by 4LOPEZANTHONY
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Recommend Dealer
Yes
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May 10, 2025

Elk Grove Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Elk Grove Ford are glad to have you as a customer. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 08, 2025

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The service manager tried to charge me $180 to pair the remote that I bought to my truck and Ford doesn’t even charge for that More

by dana_greene2001
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Nikhil Zprahad

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May 13, 2025

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2025

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Everyone was very nice and helpful especially my advisor Mike that took care of me and made sure everything went smooth. More

by rendon916
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Workmanship
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Recommend Dealer
Yes
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May 07, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 05, 2025

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Alex was a great salesman. Very patient and understanding, was easy to connect with and seemed genuine with helping me More

by SOCCER10GHS
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Recommend Dealer
Yes
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May 06, 2025

Elk Grove Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 01, 2025

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Great we love it we have bought 2 vehicles from Elk Grove ford. We had a good time. We will continue going More

by REDDJD
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Recommend Dealer
Yes
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May 02, 2025

Elk Grove Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 28, 2025

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Friendly staff. Jason was coversent with the Electric trucks ... I very much appreciated his knowledge ... thank you More

by COOPERANDCOMPANYLODI
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason

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Apr 28, 2025

Elk Grove Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Elk Grove Ford are glad to have you as a customer. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2025

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Excellent service. They were on time and communicated very well. I will be returning again. More

by CPHILLIPS15
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 27, 2025

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 25, 2025

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I appreciated being greeted by Mustafa when I arrived. He was friendly and explained what would be done and what the cost would be. Eek! I did not expect the level of cost. More

by Barb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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