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Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
449 Reviews
4.5

449 Reviews

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449 Reviews of Cale Wood

March 08, 2025

Dealership Rating
Employee Rating

Great customer service and went above and beyond what I expected. I'll definitely come back. More

by gmaseba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 07, 2025

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Employee Rating

Friendly, professional, and walked me thru the whole process. Ensured satisfaction before receipt g my vehicle. More

by JRMODUKE319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Wood

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Mar 07, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 07, 2025

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Employee Rating

Friendly service and and was in and out of the service center for within 45 minutes for an oil change. Will be going back More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Elk Grove Ford responded

Billy, Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2025

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Employee Rating

Great staff and excellent service. My transaction was processed and completed within a very reasonable time, to my satisfaction. More

by ESTERLY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Hancock - Excellent

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Mar 06, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2025

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Employee Rating

The only issue I had was that once my truck was on the rack. It still took an hour to do an oil change. No tire rotation was needed. More

by Jwolfe9226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2025

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Employee Rating

Mike and his team were quick, thorough, and friendly. Mike kept us informed and made sure that our questions were heard and answered without fail. I would highly recommend Elk Grove Ford to others and am More

by eh.eleven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Mar 07, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2025

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Employee Rating

Excellent, friendly and efficient! Service! Brad kept me posted on what was going on through out the process! More

by Rreese1240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 05, 2025

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Employee Rating

The dealership is very clean, the process of buying the car was very smooth, the salesman and the management is outstanding. More

by Zen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank

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Mar 05, 2025

Elk Grove Ford responded

Zen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 05, 2025

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Employee Rating

The dealership has always done great work on my Ford Ranger. Ziyad Khan was very helpful in communicating with me when the brake pad issue came out. More

by scappelletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziyad Khan

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Mar 06, 2025

Elk Grove Ford responded

Thank you so much for your excellent service review! We are so glad that Ziyad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 05, 2025

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Employee Rating

Easy to work with. Answers my questions thoroughly. Friendly. Talked about the info on rating my employer. More

by TPATRICKWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Prasad

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Mar 05, 2025

Elk Grove Ford responded

Thank you, Patrick, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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