Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
490 Reviews
4.5

490 Reviews

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490 Reviews of Cale Wood

April 17, 2025

Dealership Rating
Employee Rating

My advisor contacted me to let me know when they were starting repairs and when they were done. I feel content with the service I received. More

by Ariellebuchanan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ziyad

Apr 17, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 17, 2025

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Advisor Micheal was so helpful. He addressed all my concern's and went above and beyond to ensure service of excellence. More

by June169
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 17, 2025

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Professional, transparent, quick, knowledgeable, reasonable, above and beyond customer service. Great waiting room super comfortable. More

by eac1003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Capas, & technician Brad

Apr 17, 2025

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 17, 2025

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Very helpful, very sure that he wanted to help , very nice attitude and makes customers confident that they are going to do their best to solve the customer problem. Thank you very much . We will make More

by nacho191819
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Recommend Dealer
Yes

Other Employees Tagged: Mike

April 16, 2025

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Mike was Amazing as always! We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with an More

by CECIMORA12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike & Clay

Apr 16, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Great customer service. Response time was good..great product knowledge. Was advised for the services More

by SACPDP007
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Great! Service was reliable and very good workers. I always buy and get vehicle maintenance from Elk Grove ford. More

by KAREN91sharma
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 16, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Very helpful and quick! I will definitely be going back to this location the next time I need help. More

by GRACIEEPOOH19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike

Apr 17, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 15, 2025

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one word two words three words four words five words six words seven words eight words More

by DMARRONE0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Quick Lane Employees

Apr 15, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 12, 2025

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Professional and courteous service. Would definitely recommend this location as top notch. Thank you for the great service. More

by jodihill428
Service Time
Recommend Dealer
Yes
Apr 12, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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