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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
551 Reviews
4.5

551 Reviews

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551 Reviews of Cale Wood

July 11, 2025

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Employee Rating

We recently looking to purchase a truck. We decided to check Elk Grove Ford upon arrival we were greeted by Abdull and assistance with Chris we bought our Ford 150. We are very happy with th More

by PRIMEQUALITY1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdullah Barakzai

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Jul 11, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 11, 2025

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The raptor was taking care of whenever there is a maintenance with it . It tells you all the recommended in detail whats on next service. More

by eri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 05, 2025

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Son buenas personas todo el personal muy atentos y agradables esperamos regresar pronto para el servicio More

by PIOLINESTRADA
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 05, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2025

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They offer car delivery after maintenance that was a big plus for us thank you More

by palomareslawns
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 30, 2025

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Service Brad is excellent to work with. Do performed over and above the call of duty. Thank you More

by Mlpatter2134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 29, 2025

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Disappointed with the Service Experience I was not satisfied with the service at Elk Grove Ford. I brought in my leased vehicle and clearly explained some issues I was experiencing, but none of them w More

by FD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 02, 2025

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 29, 2025

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Happy with the service but twice now I have wanted to get the ceramic coating which was part of my contract withe Elk Grove ford and have not been able to get it done and that was after driving from San Andr More

by chiefedyoung
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please give us a call regarding the ceramic coating. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 28, 2025

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Fast service called when car was ready to pick up. I used make an appointment online. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 27, 2025

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In for the Works, thorough service and inspection, a lot of service for the price and a nice clean waiting room for the customers. More

by RICHARDBALAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 24, 2025

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Employee Rating

Always get the most courteous and quick response for technical or question about availability and types of services More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service trch

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Jun 24, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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