Cale Wood

Service rep Took me in early and got me out under estimated time. Friendly service. estimated time. Friendly service. More

by SECS98752 Verified Customer Verified Customer

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I had an appointment at 7:45 am for an alignment. I went to breakfast came back my car didn't move. Then sitting at the lounge my car just was moved back and forth. Till I said cancel my appointment. I went to breakfast came back my car didn't move. Then sitting at the lounge my car just was moved back and forth. Till I said cancel my appointment. I will never return. Big Valley Ford it Worth the drive.... More

by SHYD150 Verified Customer Verified Customer

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When they tell me the vehicle should take extra number of hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. More

by SGREY2 Verified Customer Verified Customer

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They made Scheduling and correcting the multiple recalls for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! More

by mrslemus Verified Customer Verified Customer

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Elk Grove ford never disappoints. Have purchased many cars from them and will continue to do so. Have purchased many cars from them and will continue to do so. More

by Bryon Verified Customer Verified Customer

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Overall, the dealership did well. I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my car and drop off another day.. or they should have at least offered a loaner car when i told them i needed it the ff day. More

by TPLAW219 Verified Customer Verified Customer

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Good dealership great service. We have bought our last four vehicles here and most likely buy our next as well. It has the home town fill. We have bought our last four vehicles here and most likely buy our next as well. It has the home town fill. More

by palmergolf Verified Customer Verified Customer

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Always very professional and on schedule. Would be nice if carwssh and detail was up and running again! Would be nice if carwssh and detail was up and running again! More

by TOBY7 Verified Customer Verified Customer

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I went to your dealership for an oil change on Tuesday 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought m 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought my car home after service from this dealership. Not very happy about this. More

by Michelle Gacayan Verified Customer Verified Customer

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The employee Ali and the service was great! I was in and out within 2 hours I was in and out within 2 hours More

by Janaya Verified Customer Verified Customer

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