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Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
477 Reviews
4.5

477 Reviews

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477 Reviews of Cale Wood

April 07, 2025

Dealership Rating
Employee Rating

I was told the repairs on my car would be completed in four business days. It ended up taking 13 business days to complete. Was not compensated for the delay. More

by vid_chang
Service Price Transparency
Workmanship
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Recommend Dealer
No
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April 06, 2025

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Courteous and very friendly. Timely and kept care clean. Willing to answer questions that I might have More

by CHRISYOCUM
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Recommend Dealer
Yes
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Apr 06, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 06, 2025

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Amazing service! Yes, yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by marinemomforever
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Recommend Dealer
Yes
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Apr 06, 2025

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 06, 2025

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Employee Rating

Quick work and Ranger Raptor was brought back clean inside and out. Will return to dealership More

by jerryacole
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2025

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I have lack of confidence in the quality of work they do. After getting my vehicle back, I had knew problems that I didn’t have before I brought it to Ford of Elk Grove. More

by Agent327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 06, 2025

Elk Grove Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 02, 2025

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Employee Rating

Great service Got my truck back on time and delivered to my house. But every time I bring in a vehicle I start getting spam calls. Could be a coincident More

by SPEED3RIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 01, 2025

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The dealership was easy to work with and efficient, appointment was confirmed and they were on time More

by kblack
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 01, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 29, 2025

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Awesome to work with. They work hard to get you the best deal for your budget. They don’t pressure you. They very knowledgeable of their vehicles and financing. I recommen More

by Kwall53
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Recommend Dealer
Yes

Other Employees Tagged: Chris Littlefield, Clay Ivers and Steve Magana

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Mar 29, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 29, 2025

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Greeted promptly and courteously. Staff were fast and efficient. Shuttle experience was likewise fast and efficient More

by JE
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Recommend Dealer
Yes
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Mar 29, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 26, 2025

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This past weekend Mike served me. He was very kind and attentive in his service on my truck. More

by CHIROHS9
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Recommend Dealer
Yes

Other Employees Tagged: Michael (Ford Elk Grove )

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Mar 26, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Mike here at Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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