Cale Johnson

After several days of communication, we agreed to a purchase price of $68,000 out the door. This number was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and purchase price of $68,000 out the door. This number was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and finance, and personally confirmed with a handshake. Based on that agreement, I placed a deposit, activated insurance, and scheduled pickup. Only after the vehicle arrived, PDI and detail were completed, and delivery was scheduled, I received a call saying there was a “misunderstanding” and that the price was actually $68,000 plus taxes and fees. If a handshake agreement, written notes in a deal packet, and weeks of coordination can be reversed at the finish line, that speaks volumes about how commitments are handled here. Changing terms after a customer has committed time, money, and insurance is not transparent business. I worked primarily with a salesperson named Tristan and a sales manager named Kieran. While the interactions were polite, the outcome did not reflect accountability for what was agreed to. If you shop here, get everything in writing early, including out-the-door pricing, and do not rely on verbal commitments, even those confirmed in person. From my experience, this dealership feels slimy and unethical. Watch out! More

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Bud Clary Hyundai is amazing. They honor service contracts my original dealer would not. They have a courteous staff and follow up to provide excellent customer service. They honor service contracts my original dealer would not. They have a courteous staff and follow up to provide excellent customer service. More

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I buy many car from this dealer and used the service the best ! They are very reliable and helpful best ! They are very reliable and helpful More

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We were pleased with Bradley in our search and purchase of our Venue. He was most helpful and a pleasure to work with. of our Venue. He was most helpful and a pleasure to work with. More

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Such a slime place, please don’t waste your time. My parents arranged to see a vehicle and booked a hotel room and drove 7+ hours to see this vehicle. They talked in detail about a trade-in, and my pare parents arranged to see a vehicle and booked a hotel room and drove 7+ hours to see this vehicle. They talked in detail about a trade-in, and my parents offered to pay a deposit on the vehicle in order to make sure it would still be there when they arrived. They were told “don’t worry about it, it’ll for sure still be here”. After all that driving it wasn’t until they made it to their hotel room late the evening before that they were sent a text saying the vehicle was sold. Such a waste of time, money, and energy. Just incredibly poor customer service, very disappointing. More

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They always exceed my expectations, give me a fair deal, proactively advise extra service that they recommend be done but do not push me to buy or repair anything that doesn't seem in my best interest to ha proactively advise extra service that they recommend be done but do not push me to buy or repair anything that doesn't seem in my best interest to have them provide. More

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Timely, polite, concerned about safety, work together on getting things done Don't get too wordy with my praise - it is rapidly getting annoying - BLAH! getting things done Don't get too wordy with my praise - it is rapidly getting annoying - BLAH! More

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Every transaction we have had with Auburn Hyundai has been amazing. Five stars for sure. We bought new and there was a small couple of scratches on the car that were fixed perfectly. They call and fol been amazing. Five stars for sure. We bought new and there was a small couple of scratches on the car that were fixed perfectly. They call and follow up with appointments when needed and treat me like gold. More

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