Caitlyn Tait

Very pleasant experience, overall pleased with service provided. Exceptional customer service I will be returning for all future maintenance needs. provided. Exceptional customer service I will be returning for all future maintenance needs. More

by ri Verified Customer Verified Customer

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It's ok, 1hr 25min and I had an 830 appointment. Some one came in after I was there AND got service AND before my appointment service. Oh yes, I only had an oil change and tires rotated. I did not Some one came in after I was there AND got service AND before my appointment service. Oh yes, I only had an oil change and tires rotated. I did not get a printout . More

by johnnie Verified Customer Verified Customer

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I needed some work done on my car and I talked to Caitlyn about it being under warranty and she contacted the warranty company and got everything squared away with them and the work was done quickly about it being under warranty and she contacted the warranty company and got everything squared away with them and the work was done quickly More

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The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More

by patti.ann.1960.virginia Verified Customer Verified Customer

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Very good customer service. Very helpful, answered all my questions. Got back to me in a timely manner, Very helpful, answered all my questions. Got back to me in a timely manner, More

by inkspot08638 Verified Customer Verified Customer

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Outstanding, professional, clean. Everyone greets you with a smile and genuinely cares about you the customer. Everyone greets you with a smile and genuinely cares about you the customer. More

by EARL19_NSU Verified Customer Verified Customer

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They were fast and efficient. Very informative and really nice. The staff made sure that everyone was comfortable and I was given updates on the status of my vehicle Very informative and really nice. The staff made sure that everyone was comfortable and I was given updates on the status of my vehicle More

by Jasmine.askins92 Verified Customer Verified Customer

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I scheduled a service online and was quoted a huge price difference when I arrived at my appointment, which turned me off and forced me to get an oil change and tire rotation only. I bought my car from this difference when I arrived at my appointment, which turned me off and forced me to get an oil change and tire rotation only. I bought my car from this location back in 2016 so I’ve been customer for almost 10 years. I don’t think it’s good customer service to not know what service has already been performed when all of your maintenance has been done at this establishment. I paid for a tire rotation but I’m convinced that was not done. Just a rip off and not good customer service at all! More

by DEALSTON Verified Customer Verified Customer

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Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More

by Beneazeb Verified Customer Verified Customer

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Would you to be able to call the dealership service, sorry can’t do that. Do you expect a call back, good luck. Do you expect them to know what they ordered for your car, apparently not. Would you expec sorry can’t do that. Do you expect a call back, good luck. Do you expect them to know what they ordered for your car, apparently not. Would you expect the service manager to do better than the advisors, yeah that didn’t happen either. Glad my other car is a Honda. More

by MSLADY130 Verified Customer Verified Customer

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