Caitlyn Tait
Caitlyn Tait at Southern Hyundai Chesapeake

Caitlyn Tait

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.4
53 Reviews
4.4

53 Reviews

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53 Reviews of Caitlyn Tait

June 27, 2025

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Employee Rating

Southern's service is abysmal. The only saving grace is the staff. Southern regularly tries to walk back services Hall guaranteed before they were bought. I've bout 4 vehicles from More

by imnotgivingyoumyemail
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Recommend Dealer
No

June 26, 2025

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First time dealing with both. Seems honest and professional and friendly. They seemed to be concerned that I was informed and satisfied with the service. More

by LWCVKW
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Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley, Sean Pierce

Jun 26, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2025

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It was good I’m glad I finally got what I needed taken care of dealing with my suv More

by AALIYAHRICHARDSON33
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Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2025

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Great customer service everyone had smiles on there faces. Fast service and the hours are great More

by SHEBA306
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Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2025

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Great service, friendly and helpful staff. We always bring our car to this dealer because of this. More

by RAUL.CRESPO9
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2025

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I don’t like the waiting time, I was at Southern for my appointment on time and I was there practically four hours and all they did was a diagnostic test. Katelin was good except upon billing I was told $1 More

by Jbha0817
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Recommend Dealer
Yes

June 05, 2025

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Always a great experience with professional and friendly technicians who answer any questions that I may ask. More

by COLFELS
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Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2025

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Employee Rating

Waited 2. 5 hours for an oil change. 30 of which my car was complete but Caitlyn didn’t tell anyone before she took lunch that she had a waiter in the lobby. Oi More

by HWALTON1028
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Floyd Pilley

Jun 11, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 02, 2025

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Service was fast and everyone was friendly. Waiting area has coffee, snacks etc and facility is very clean More

by ARTGAILAIKIN
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Magnuson

May 29, 2025

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Since Southern Hyundai brought in this new group of sales people and representatives, my experience has changed from 0 to 100. I am glad to come to have my car service at Southern Hyundai. More

by arrjj2323
Service Price Transparency
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Recommend Dealer
Yes
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