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Caitlin Sands
Refer Me
1,050 Reviews
1,050 Reviews
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1050 Reviews of Caitlin Sands
January 29, 2025
My wife arrived and was immediately checked in. Service was quick and the car was washed and batteries replaced in her fob. We are always satisfied with the service there. Service was quick and the car was washed and batteries replaced in her fob. We are always satisfied with the service there. More
by MTNBike114
Verified Customer
January 24, 2025
I was disappointed in the amount of money that you wanted to charge to fix the engine. $5,900. Pep boys can do it for $1,300 Also there was a spillage of oil all over the inside which pep boys has to clean to charge to fix the engine. $5,900. Pep boys can do it for $1,300 Also there was a spillage of oil all over the inside which pep boys has to clean up. Apparently harmful. More
by Barbara
January 22, 2025
I took my Hyundai to get work on a possible axle or joint issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehic issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehicle back in. Now they said it was another issue. A week later I paid $2200 left the lot, and issues is still there. Now, I am not asking for special treatment. My car clearly states that I am a US Marine, and still I got robbed. So all you veterans out there, please avoid this dealership. So quick to say, thank you for your service, but will stick it to you every way they can. My name is Ruben Gonzalez. Red flag my fellow veterans. STAY AWAY!! More
by rjgonzalez21
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams, Chris Graf, Anthony Flores, Matt Like
January 21, 2025
I was very impressed by the new Personnel in the dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding More
by TOMGAUTIER19
Other Employees Tagged: Mr pickles. Outstanding
January 10, 2025
The service was fine but my bumper came back with a silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can do about it, but it only has 10,000 miles and now this. Very disheartening. More
by meekssense
January 05, 2025
AJ was very pleasant and helpful in getting my repair and service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix the melted weather strip, but still was pleased with attention from service rep AJ but the issue was not his fault . More
by Suzanne Braun
January 05, 2025
My car was recalled for a safety recall. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. More
by Brian
Other Employees Tagged: Eric Ryan Rivera
January 02, 2025
Competent service persons. Waiting area pleasant which helps a rather long wait time seem less so. Waiting area pleasant which helps a rather long wait time seem less so. More
by WILMA.PRINCE
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams
