Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 133

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,361 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of Caitlin Landis

November 14, 2018

Dealership Rating
Employee Rating

Great! They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a More

by RRSCHUMACK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

Thank you! We appreciate the kind words and recommendation. We hope you have a wonderful holiday season and will see you next year!-Amanda Young

November 12, 2018

Dealership Rating
Employee Rating

5,000 service and updating vehicle with Apple Car Play Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video fro More

by JFIORAVANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

Thank you for the review Mr. Fioravanti. We hope you are enjoying your Apple Car Play on the Mazda6!-Amanda Young

November 09, 2018

Dealership Rating
Employee Rating

Brakes and oil change The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repair More

by JOHNANDPAMKUNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience with us! I do apologize that you feel our oil changes are expensive. Your vehicle uses full synthetic oil so it is more expensive then a conventional oil change. Our pricing is actually very competitive within the market for a full synthetic oil change. You will also be receiving a $10 check from Castrol to use toward your next visit with us here. We hope to see you at that next visit and also hope you have a nice holiday season!-Amanda Young

November 08, 2018

Dealership Rating
Employee Rating

Great Service I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friend More

by JOHNTWRIGHT1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Nov 28, 2018

North Penn Mazda responded

Thank you Mr. Wright for sharing your experience with us. Our goal is for you to have a 5 star visit every time you come in. We look forward to seeing you again!-Amanda Young

November 07, 2018

Dealership Rating
Employee Rating

best service I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars ma More

by NEVERENDINGSTORY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Nov 07, 2018

North Penn Mazda responded

Thank you so much for taking the time to share your wonderful experience with us. We appreciate your business and look forward to your next visit with us!

November 06, 2018

Dealership Rating
Employee Rating

grease and oil , 6months service Catie, the girl at the front, desk was very helpful in explaining the some issues I had about my car. She was easy to deal with and took the time to e More

by MFIGULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team. We will see you at your next service visit!-Amanda Young

November 01, 2018

Dealership Rating
Employee Rating

Mazda Miata - Service All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my More

by JIM.WATERS4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Thank you for sharing your experience with us! We look forward to seeing you and your Mazda's at their next service appointments. -Amanda Young

November 01, 2018

Dealership Rating
Employee Rating

Good Service & Communication I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you More

by LBOCKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Laura, I am glad that Catie got everything figured out for you quickly and I do apologize for that missed step. We thank you for taking the time to share your experience here with us! -Amanda Young

October 31, 2018

Dealership Rating
Employee Rating

Easy. Painless. started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it More

by LLASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Thank you for sharing your experience with us. It sounds like everything fell into place during your visit and I am glad to hear that! -Amanda Young

October 31, 2018

Dealership Rating
Employee Rating

Longer than usual wait but good service Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and ins More

by ZACHMARTIN875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

I do apologize that you feel you waited longer than usual at your recent service visit. The inspection and an oil change typically takes about 2-2.5hrs. We do thank you for taking the time to share your experience with us and we hope to see you at your next visit!-Amanda Young

...
133
...

Dealership Inventory (229 Vehicles)

used 2021 Mazda CX-5 car, priced at $18,440
2021 Mazda CX-5
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $39,170
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $33,165
2026 Mazda CX-50
new
wind chill pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $34,935
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $38,320
2026 Mazda CX-50
new
soul red crystal metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $31,350
2026 Mazda CX-30
new
Jet Black Mica exterior
Automatic
All-wheel Drive