Cailin Williams | Page 2

This is our second experience with Premier and as always they do not disappoint. Kailen ,a very nice young women set up our appointments so they were most convenient for us, making sure to tell us that if they do not disappoint. Kailen ,a very nice young women set up our appointments so they were most convenient for us, making sure to tell us that if any change was needed in time or date that it was absolutely no problem just to give a quick call. This is the first thing that reminds you how completely customer service oriented everyone at Premier is. Our salesman Dmitriy was a peach, taking time to explain all manner of the transaction, with patience and kindness. Every question was answered fully due to his knowledge of every facet of the process , paperwork, tech he had all the answers and added a great sense of humor to boot. When we were prepared to leave with our new vehicle, he hopped in the backseat (it was raining) and proceeded to go over all the bells and whistles with us and told us if we had any questions or needed any help to call or to swing by and went as far as to offer to set up apps or refine them for us. He was amazing and we are very grateful. Jack, in finance was also so kind and patient , explaining every detail in what can be a daunting process. Every paper signed, option available were gone over , making sure we fully comprehended it all. Thank you so much for the time you so willingly spent with us to make it all go so smoothly. With our last Subaru we were able to acquaint ourselves with the folks in the service department. Again , customer service is paramount and going above and beyond seems to be the guiding principle. Friendly, efficient, knowledgeable and gracious, we will and have always recommended Premier, for us there is no alternative. We thank everyone for once again making the experience a great one. More

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Great selection of vehicles and very attentive and helpful staff!! wish i could give more than 5 stars for the experience. thank you to Matt and Jack and the rest of the staff for helping! helpful staff!! wish i could give more than 5 stars for the experience. thank you to Matt and Jack and the rest of the staff for helping! More

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All I can say is THANK YOU! Jessica, Phil and Neil, you guys are the best! I have bought several cars over the years, many at dealerships and I always go in with anxiety, your Jessica, Phil and Neil, you guys are the best! I have bought several cars over the years, many at dealerships and I always go in with anxiety, your team immediately relieved mine! Jessica took the time and was extremely patient, (in the pouring rain mind you) to show me exactly what I wanted without any pressure. I might add that I came in unannounced, not knowing what I wanted). Phil made the loan process painless and Neil was my technical rockstar, he explained my cars bells and whistles and showed me how to use all the technology. I highly reccomend this dealership to anyone looking for a new car, you will be in great hands! More

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I know many people with Subaru and honestly I was sure all they are with some deviation of brain, as they always sang praises how they like Subaru. Now we are like them. Amazing people help mus , incom all they are with some deviation of brain, as they always sang praises how they like Subaru. Now we are like them. Amazing people help mus , incomparable dealership and .... It was best service ever and hope our car will bring a lot of pleasure too More

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Great customer service. Taylor was knowledgable and efficient. The team there is well trained and the visitor experience is well thought out Taylor was knowledgable and efficient. The team there is well trained and the visitor experience is well thought out More

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Buying my car at Premier Subaru was one of the best experiences I have had. From the moment I walked in the door, I felt welcomed, listened to, and appreciated. Everyone was extremely helpful, knowledg experiences I have had. From the moment I walked in the door, I felt welcomed, listened to, and appreciated. Everyone was extremely helpful, knowledgeable and personable: Rick Marino, Annette Dambrosio, Tim Harris, Philip Eininger, and Andi Vilches. Thank you everyone for making the buying of my new Subaru Outback one of the easiest processes I have ever been through. Bob, thank you! You have a state-of-the-art dealership with a world-class team: a combination that I know will make many more folks very happy. I will definitely be coming back to you and your team for my next Subaru. Thank you again everyone! More

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I have never had such an easy and pleasant time buying a new car. Everyone I dealt with at Premier was professional, well-organized, informative, and low-key. Friendly without being slick. And the out-the-d new car. Everyone I dealt with at Premier was professional, well-organized, informative, and low-key. Friendly without being slick. And the out-the-door price was well below the price a dealer down the road quoted as his best offer. This is the first car I've bought from Premier, and based on the experience, I'll buy another car at Premier. More

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This is the second time I have purchased an Impreza Hatchback for this dealership. The first time and this time were so quick and informative. Ever employee we came in contact with was amazing! Hatchback for this dealership. The first time and this time were so quick and informative. Ever employee we came in contact with was amazing! More

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The team of Cailin, David, Dmitriy, Jack and Neil made my purchase very easy and stress free. Truly exceptional service! I would return in the future to purchase a vehicle from them any day (even with being purchase very easy and stress free. Truly exceptional service! I would return in the future to purchase a vehicle from them any day (even with being from Upstate New York). More

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It has been a pleasure to work with Jack and Jon and all the Premise staff. This is our third purchase from Premier and we look forward to our ongoing relationship with Premier. the Premise staff. This is our third purchase from Premier and we look forward to our ongoing relationship with Premier. More

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