Caden Snider

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding car buying experience and that you chose to return to us for your second INFINITI purchase. Your feedback about our team being professional, honest, and helpful truly means the world to us. We appreciate your trust in Crest INFINITI and are honored to have been part of your automotive journey twice. We look forward to continuing to serve you and providing the same exceptional experience in the future.

Crest INFINITI responded

Thank you for sharing your experience with us. We appreciate your feedback, and we understand how important it is to have clear and complete documentation during the purchasing process. It is our priority to ensure that our customers feel informed and confident in their decisions. We recognize that the communication regarding your paperwork did not meet your expectations, and we sincerely apologize for any frustration this may have caused. Your interest in the Mercedes-Benz CLS63 is valued, and we understand how disappointing it is to miss out on a vehicle you were excited about. To discuss your concerns further and explore potential options, please reach out to Myles Bates at MBates02@vtaig.com. We are here to assist you and hope to have the opportunity to serve you better in the future. Thank you again for your feedback.