CORNELIUS THOMPSON

I have been getting my vehicles serviced for 5 years with Werner Kia and great customer service quick response time and awesome communication about my vehicles thanks to Mr. Cornelius Thompson my advisor my Werner Kia and great customer service quick response time and awesome communication about my vehicles thanks to Mr. Cornelius Thompson my advisor my helping make my vehicle service experience awesome. More

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If you’re looking for a good communicative associate to deal with Cornelius Thompson is the one. Very patient and prompt with getting things taken care of. — deal with Cornelius Thompson is the one. Very patient and prompt with getting things taken care of. — More

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Gave me the run around for 3+ weeks and finally was told to bring it up one morning and they will fix it. Got there early in the morning and was finally told that I can not get my KIA fixed under the warran to bring it up one morning and they will fix it. Got there early in the morning and was finally told that I can not get my KIA fixed under the warranty I have because I did not buy it from there. I was never updated throughout the process, no call backs, emails etc. I had to drive up there 3 times More

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Cornelius Thompson was professional, prompt and a delight to work with. I would return to Werner when the need arises. to work with. I would return to Werner when the need arises. More

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Was kind of nervous because I just got off work but Cornelius Thompson helped very much eased my nerves and made it possible to have one of the best experiences I had. I recommend him to anyone! Cornelius Thompson helped very much eased my nerves and made it possible to have one of the best experiences I had. I recommend him to anyone! More

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I recently visited the service department at Werner KIA where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to a where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to address my concerns. More

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Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one uncaring, and argumentative. I have never been treated so badly from any other place than this one More

by JEL2505 Verified Customer Verified Customer

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Cornelius provided. excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . More

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Always great customer service everytime. Any issue I have , I am accomidated by the staff and service team. Any issue I have , I am accomidated by the staff and service team. More

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I was very pleased to see that the customer service has improved. Corneluis Thompson was extremely helpful and was very informative on the status of my vehicle. He has restored my faith in the service at t improved. Corneluis Thompson was extremely helpful and was very informative on the status of my vehicle. He has restored my faith in the service at the Kia dealership More

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