11 Reviews
Write a Review11 Reviews of CJ Smith
November 07, 2024
The most professional place to have your car worked on. Everyone is so pleasant and willing to help and make sure I get the best of everything. The shuttle driver JP was friendly and an excellent driver. Everyone is so pleasant and willing to help and make sure I get the best of everything. The shuttle driver JP was friendly and an excellent driver. Thanks!! More
October 31, 2024
Everyone was absolutely helpful and diligent and their work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger work and here to help and accommodate me and my eight month old child while we waited they were kind enough to lend me their phone charger More
Other Employees Tagged: Kim Ellis, Tony Carcamo, Robert Simmons , Toledo
October 25, 2024
Bill Ray Nissan dealership of all departments since I purchased my Nissan Altima on February 21, 2021 has always given me 100 💯 percent customer service friendliness with sales, signing paper work, serv purchased my Nissan Altima on February 21, 2021 has always given me 100 💯 percent customer service friendliness with sales, signing paper work, service dept, body shop especially with Mike Grimm salesman, “Retired” Juan Mahoney, “Express” service dept, recent express service Chevis Smith, body shop “Vincent Clark and Isaiah” , Bobby Johnson all go above/beyond with 💯 percent for me with Me and my 2021 Nissan Altima. I couldn’t have pick a better dealship to buy my vehicle and to continue with my regular vehicle care. My Husband “Max” and I always recommend Bill RY Nissan to our families, friends and acquaintances. More
Other Employees Tagged: Bobby Johnson, Juan Mahoney , Vincent Clark, Isaiah in the body shop and Bobby Johnson
October 19, 2024
CJ is the best - He does everything to make your visit hassle free. He is going to be my go to guy. He is extremely informative and will answer all questions and concern and will what it take to make it hassle free. He is going to be my go to guy. He is extremely informative and will answer all questions and concern and will what it take to make it right. That is great customer service. He is the reason I will continue to drive the distance I do to get work done on my car. More
October 16, 2024
Service department courtesy was excellent and all my questions were answered. But I believe the service advisor suggested maintenance that was not needed at this time. That made me question his honesty questions were answered. But I believe the service advisor suggested maintenance that was not needed at this time. That made me question his honesty as far as what my Armada really needed. Not only I do not want him as my service advisor, I may be looking at other places to take my truck for service. A place were I can trust the advice that is being given to me. Also, for some of the services suggested, the prices were very high. It looks to me that the advisor works on commission on the service they sell. More
October 03, 2024
Awesome Service staff. Very conscientious & professional staff. Very trustworthy & I will definitely be a returning customer. Very conscientious & professional staff. Very trustworthy & I will definitely be a returning customer. More
Other Employees Tagged: Richard Morris, Bo Rhodes, Zachary Dambaugh
September 05, 2024
That were friendly and professional without being pushy. I had a good experience there and will recommend to my friends. I had a good experience there and will recommend to my friends. More
Other Employees Tagged: Philip Copeland, JC Kenon
September 01, 2024
Was on time for my appointment but was kept waiting by the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service f the service rep. At the pay point, the service rep handed me the wrong car keys and was not apologetic about it insisting it was my key. Service failed to go look for my car and bring to me at the completion of my car service. When I finally pick up my car, the driver’s seat was wet and the car had not been wiped down as it was still dripping water. The socket that had been taken out of the glove box of my car was not returned to its rightful place. More