CJ Phan

Great experience all around. Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive for me. On top of that, their terms were the best of all the BMW dealers I visited. Highly recommend this sales team. More

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CJ went above and beyond! His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning of letting us know that the car was still there really put us at peace. Thank you CJ More

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Extremely Caring with a goal to make the customers feel appreciated and provide the best service too appreciated and provide the best service too More

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CJ at Niello BMW took great care of me! The process was simple, staff was friendly, they answered all of questions. I would absolutely come back to buy a car from CJ and this dealership! The process was simple, staff was friendly, they answered all of questions. I would absolutely come back to buy a car from CJ and this dealership! More

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with their purchase. I really appreciate his support and guidance by keeping us updated with all the listings available and finding you the best reasonable offers on top of it. At first, I only thought of getting a Long Range Model Y Tesla, but later was gradually convinced in getting the Performance version. And I don't regret that choice at all after giving it more thought. CJ is the Tesla Specialist after all. I really look forward working with you again. More

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This dealership service is unmatched! I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. More

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Our appointment to look at the car was at 4:30. By the time we finished buying the car and left, it was 10pm. It took way too long. However, while we were there the customer service was amazing. We By the time we finished buying the car and left, it was 10pm. It took way too long. However, while we were there the customer service was amazing. We talked with CJ during the boring parts where we were waiting. CJ was great! More

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Due to my current situation, my experience could’ve been very stressful; I don’t know what I would’ve done without having someone like CJ to ease this process!! THANK YOU CJ…thank you Niello!! very stressful; I don’t know what I would’ve done without having someone like CJ to ease this process!! THANK YOU CJ…thank you Niello!! More

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The sales experience was easy, and dealing with the staff went well. Negotiations were fair and to get to the handshake was a good experience overall. went well. Negotiations were fair and to get to the handshake was a good experience overall. More

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CJ and Niello EG have been great. I went in to try a specific model, but CJ sold me on something better. Everyone in the office was kind and I was greeted everywhere I went. I appreci I went in to try a specific model, but CJ sold me on something better. Everyone in the office was kind and I was greeted everywhere I went. I appreciate CJ for reaching out to me when different cars came in that I might be interested. And also keeping me in the loop while we were waiting for my car to arrive. I will be back for my next vehicle! More

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