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CJ Phan
CJ Phan at Niello BMW Elk Grove
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CJ Phan

Sales Consultant

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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5.0
46 Reviews

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

Vietnamese Vietnamese

5.0

46 Reviews

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46 Reviews of CJ Phan

November 20, 2024

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Employee Rating

The sales experience was easy, and dealing with the staff went well. Negotiations were fair and to get to the handshake was a good experience overall. More

by ebghost
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Nov 21, 2024

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 14, 2024

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Employee Rating

CJ and Niello EG have been great. I went in to try a specific model, but CJ sold me on something better. Everyone in the office was kind and I was greeted everywhere I went. I appreci More

by fionaschiang
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Nov 15, 2024

Niello BMW Elk Grove responded

Thank you so much for your kind words for CJ, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 13, 2024

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Employee Rating

Great service and experience with the team at Niello. Darren was especially supportive and went above and beyond to make us feel like our $120k investment was important and protected in every way. Than More

by BRAZMANTANGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson

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Nov 15, 2024

Niello BMW Elk Grove responded

It's fantastic to hear that Darren and the team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 07, 2024

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Employee Rating

CJ Phan and the whole staff were awesome, he worked really hard to make sure that I left with a car. I left with my new favorite car this beautiful X1 BMW X Drive and I love it.... More

by 000Empress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Jerome Duco

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Nov 11, 2024

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 24, 2024

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Employee Rating

My man CJ was super informative and helpful his attitude and kind demeanor made me feel really good about buying a BMW and I will definitely come back again ,CJ’s the man. More

by franchukmoisey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido , POV San

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Oct 24, 2024

Niello BMW Elk Grove responded

It's great to hear that CJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 23, 2024

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Employee Rating

Excellent experience - very happy with our selection and the process. Would definitely come back again More

by erin.platter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
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Oct 24, 2024

Niello BMW Elk Grove responded

Hello Erin: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 06, 2024

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Employee Rating

Easy to work with, very professional great sales/management team! Highly recommended dealership.thank you! More

by DOUG.DINJIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Jas Hira, Essex Salcido

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Oct 08, 2024

Niello BMW Elk Grove responded

Doug, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 27, 2024

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Employee Rating

From the test drive to the ordering process and informing us the car had finally arrived was handled perfectly by CJ. He made everything easy and comfortable. More

by ggnommah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Choonhaurai

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Sep 27, 2024

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well with CJ and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 26, 2024

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Employee Rating

I was referred to CJ Phan from my service tech and couldn't be happier with the level of attention I received from him and the dealership team! More

by adrielandkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike De La Pena, Essex Salcido

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Sep 27, 2024

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with CJ here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 18, 2024

Dealership Rating
Employee Rating

I had a lot of questions about buying a car, CJ gave me so much confidence and made me feel at ease, he is a great man. More

by SU
Sales Price Transparency
Recommend Dealer
Yes
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Sep 19, 2024

Niello BMW Elk Grove responded

Thank you for the kind words for CJ and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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