CJ Musnug
CJ Musnug at Kenny Ross Ford
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CJ Musnug

Finance Manager

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.8
96 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.8

96 Reviews

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96 Reviews of CJ Musnug

March 30, 2025

Dealership Rating
Employee Rating

Everything was done quickly online and negotiated smoothly. They had exactly what I wanted and drove 3.5 hours to pick it up. Finance office was easy and no pressure. Everything was already prepared More

by Dshifflett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman, Greg Peters

March 30, 2025

Dealership Rating
Employee Rating

The whole experience was easy and stress free. Easiest buying experience I have ever had. More

by crystal.ledonne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman

March 20, 2025

Dealership Rating
Employee Rating

Jason was great. Made the process really easy. In and out in under two hours. With the test drive. Zero complaints More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason

March 20, 2025

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Employee Rating

My husband and I had a WONDERFUL experience last night while getting our new bronco. Jason was our dealer & so very helpful! Usually I find buying vehicles EXTREMELY stressful— but NOT this time! Greg (ma More

by Tracy Snyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Peters , Jason Ledbetter - 5 STARS

March 18, 2025

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Employee Rating

I was very pleased with Mike Fisher and Jason Summy for the work in helping purchase my truck. I was an out of state buyer and they made it as easy as possible. More

by jamie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman , Mike Fisher, Jason Summy

March 07, 2025

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Greg and Roxanne have been very accommodating and helpful with every service we have needed. Always willing to fit us in and pick up our vehicles/drop off for us. I feel the dealership has our best interest More

by jeff.stanish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rae Ann Morris, Greg Kuzyck

February 27, 2025

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Good professional looked at all concerns helped me sync phones this is the second truck I have purchased hear More

by bgray14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rae Ann Morris , Brandon, don,service guys

February 11, 2025

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Employee Rating

Don Alexander found me the perfect vehicle in the perfect color, and CJ was great getting my Bronco Sport financed. More

by DJDONNYT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Alexander

February 04, 2025

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Employee Rating

The vehicle I was purchasing was at their used car lot and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put More

by Mlsab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Scott, Rae Ann Morris

Feb 04, 2025

Kenny Ross Ford responded

Hi Matt, I’m Rae Ann Morris, the General Manager at Kenny Ross Ford. I truly appreciate you taking the time to share your experience, and I’d like the opportunity to speak with you directly to better understand what happened and work toward a resolution. Our goal is always transparency and fairness in every deal, and I regret that you feel otherwise. That’s not the experience we want for any of our customers. If there was any miscommunication along the way, I’d love the chance to address it and make things right. Please give me a call at your earliest convenience—I’m happy to discuss this further. You can reach me directly at 724-978-2010. Looking forward to hearing from you. Rae Ann Morris General Manager Kenny Ross Ford 724-864-3601 kennyrossford.com

Feb 05, 2025

Kenny Ross Ford responded

I understand how confusing it can be when dealing with different rooftops, and I personally will be involved in all deals from that location moving forward. I am trying to piece together the information you provided me, and I want to make sure I fully understand what happened. Do you know which used car manager you spoke to at that location? I appreciate your feedback and would like to address this properly. Looking forward to your response.

Feb 05, 2025

Mlsab responded

Honestly, if you wanted to correct this you should have honored the agreed upon price that I made with the used car manager! After I refused the Purchase Order because of the $4,500 Service Contract added to it. I had a totally different sales guy then the one I dealt with in person call me. I explained the situation to him about your Bait & Switch tactics and I was still in the market but would even think of purchasing a vehicle from a dealership like the one he works for. After that conversation you think I would have gotten a call from someone higher up! But, no I did not. So, now that I have exposed you and your dealership publicly about your Bait & Switch tactics you want to try and correct it. This is why I don't waste my time sitting in dealership trying to haggle. I was in the area on business and figured I would check out the vehicle that I saw online. I spoke with both the sales guy and the used car manager that I was either going to pay cash for the vehicle or put a large amount of money down and do a loan with my credit union. Asked for their best out the door price and it was provided. I agreed to make the purchase for that price. Here is what you need to know. I only purchase from honest people. I asked for a best and final quote from you Used Car Manager and he provided it. I agreed to purchase the vehicle. I was at my Credit Union approved for a loan in which I was putting over $30K down and Kenny Ross Ford couldn't provide me with a Purchase Order that matches what I agreed to pay. I don't need the the vehicle, but you sure do need to sell them. So, the moral is if your honest your will probably sell more vehicles! I honestly feel sorry for your sales team!

February 01, 2025

Dealership Rating
Employee Rating

To be honest this may sound petty but it’s the principle. I just spent 28 thousand on a vehicle last night and drove it 1.5 hours home. The next morning (this morning) we noticed a 7 dollar clip/cover on th More

by Kmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kristy Hartman , Don Alexander 5 star (dependent if he sends me the info I requested) don was extremely nice

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