CJ Marella | Page 29

My experience with Sam and CJ was amazing!! This was my first time purchasing a car on my own. I don't know if they could tell I was nervous, but they were especially nice. I was a bit anxious about drivin first time purchasing a car on my own. I don't know if they could tell I was nervous, but they were especially nice. I was a bit anxious about driving in the snow, so Sam gave her cell number to text her whether or not I would make it to the appointment. I did reschedule for a later time, but I thank Sam for giving me her cell phone number. That personal touch goes above and beyond what I expected. CJ was very patient with me. His jokes were funny, he was very informative, and he's easy on the eyes. Not a bad combo in my honest opinion. I didn't feel pressured to buy the car, in fact CJ worked with me and my budget. I haven't picked up the car yet, but I'm excited as ever. Thank you very much Sam G. and CJ! More

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From the moment my wife and I entered the dealership we both thought the staff was attentive without feeling pressured. C.J. was knowledgeable, patient and low key as he answered our questions and made s both thought the staff was attentive without feeling pressured. C.J. was knowledgeable, patient and low key as he answered our questions and made sure that he understood all our requirements. Sohail Butt was very thorough with the explanation of all the financial details and after the purchase was completed we both felt that Toyota of Wallingford would continue to provide excellent service. More

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I purchased a 2014 Toyota corolla S and the service was great.I enjoyed speaking with CJ and Nicole.A great environment!Would recommend Toyota. great.I enjoyed speaking with CJ and Nicole.A great environment!Would recommend Toyota. More

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So happy with my new Camry! Special Thanks to Sam Getting and CJ Marella! They are the best, hardworking and very professional. Excellent customer service skills. Sending my son over to see the Getting and CJ Marella! They are the best, hardworking and very professional. Excellent customer service skills. Sending my son over to see them too! Thank you, Camille Ackemrann More

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My internet request for a quote got a very quick response. The sales consultant assured me that the dealership had the exact car that I was searching for, and the price was better than I expected. I response. The sales consultant assured me that the dealership had the exact car that I was searching for, and the price was better than I expected. I went to see the car. I found CJ Marella, the sales consultant, extremely knowledgeable, friendly and patient. I was not pressured into a decision. The service staff prepared the car for me while I met with the finance manager so that I could drive my new car home the same day. The finance manager, Gloria Fernandez, was very knowledgeable and pleasant as well. I’m looking forward to a complimentary manicure when I go for service on any Monday. This was, by far, the best car buying experience I've ever had. I highly recommend Toyota and Scion of Wallingford. More

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Everyone I dealt with at Toyota of Wallingford was great. I couldn't be happier with my new car purchase and the people who worked with me to get it home. Thank you I couldn't be happier with my new car purchase and the people who worked with me to get it home. Thank you More

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I recommend this dealership based on the fact that the personnel that worked with me were very professional and still is after the purchase. There was an error that arose through this, but it was what I personnel that worked with me were very professional and still is after the purchase. There was an error that arose through this, but it was what I like to believe, human error. The issue was looked into and I was kept informed. Long story short their attempt to make sure I was happy with my purchase was and is on top of their list. Looking forward to my next purchase here and advising others to do so. More

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This has been the most stressful process ever. I didn't even get to test drive the car because they had lost the key. They made me put down 250.00 for no apperant reason and said it was refundable a didn't even get to test drive the car because they had lost the key. They made me put down 250.00 for no apperant reason and said it was refundable and I'm still waiting on that. I felt i was fooled into adding tons of crap to the car and ended up paying tons more money for the car. I have called numerous time to get some answer about insurance and registration...left messages and no one calls me back. I wouldn't recommend anyone to go there. Cars are nice..customers service horrible. More

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From the very start, my experience at Toyota of Wallingford was positive. I had been looking at Tacomas at 6:00am on the website when I was prompted to chat with a representative, which impressed m Wallingford was positive. I had been looking at Tacomas at 6:00am on the website when I was prompted to chat with a representative, which impressed me since I had not experienced that on other sites. She verified that the vehicle I was interested in was still in stock and said that a sales representative would contact me ASAP to confirm. CJ Marella got back to me by opening time. We discussed the truck and financing, as I was hoping Toyota could match the rate I had been offered by my credit union--which they did. I left a deposit and made an appointment to pick up my vehicle. When I arrived to get my new Tacoma, everything was ready to go-- paperwork, vehicle, etc. CJ walked me through the entire process and was extremely attentive to me as a customer. Once the paperwork had been completed, he explained all the features of my new truck in detail, even syncing my iphone with the bluetooth in the vehicle. I must say that I had attempted to purchase a vehicle from the local dealership where I live in Danbury and got nothing but the runaround. Ib was a highly unpleasant experience. My experience in Wallingford was the polar opposite and made the hour-long drive worth it as I was treated with the utmost respect and professionalism. More

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Smooth experience from start to finish! CJ and Ron were both quite helpful in the process surrounding my trade-in vehicle as well as the purchase of my Certified Toyota. both quite helpful in the process surrounding my trade-in vehicle as well as the purchase of my Certified Toyota. More

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