CJ Marella | Page 21

Amazing Toyota dealer. Toyota of Wallingford is by far one of the best car dealerships. Steve Sr, Steve jr and everyone in sales management just do a great job caring for th Toyota of Wallingford is by far one of the best car dealerships. Steve Sr, Steve jr and everyone in sales management just do a great job caring for their customers. Honest sales people to sell reliable cars. I have never been more pleased with the experience I get when I walk into Toyota of Wallingford in the sales to the service department- the staff is just amazing. I highly recommend this dealership for anyone looking to purchase a car or truck. Honest and reliable dealership as well as people. More

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Very Good Overall things were very good. There were some mis-communications in the beginning, but everyone worked together to get things resolved correctly. Phi Overall things were very good. There were some mis-communications in the beginning, but everyone worked together to get things resolved correctly. Phil was very knowledgeable about the car and was able to answer all my questions. He also always answered his phone. I was slightly disappointed that the service department could not find part numbers for the tonneau cover. I was able to find all the parts via other Toyota dealerships online parts catalog and ordered them. Hence my 4 star rating. More

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toytoa rav 4 went in on Sunday 5/27, Steve H was very thorough with the process, explained all the options in detail. explained all my options. Cj and the rest of went in on Sunday 5/27, Steve H was very thorough with the process, explained all the options in detail. explained all my options. Cj and the rest of the employees were helpful, smiling and just an overall painless process. 10/10, FIRST TIME BUYING A CAR More

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Exceptional Effort, Kindness, and Overall Experience Toyota of Wallingford made an experience I was dreading (replacing my beloved 18 year old car) as pleasant as it could possibly be. I want to give spe Toyota of Wallingford made an experience I was dreading (replacing my beloved 18 year old car) as pleasant as it could possibly be. I want to give special recognition to Jon Petro, who was exceptionally patient with a self-admitted challenging customer. It was important to me to be able to negotiate for the best possible value for my money, and Jon really went above and beyond for me. His genuine kindness and willingness to work with me are rare qualities in the industry, and appreciated more than words can say. More

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Great Experience and great Car I drove and hour and half to go to this dealership. They were very welcoming. When I got there the cars I was interested in were already waiting out I drove and hour and half to go to this dealership. They were very welcoming. When I got there the cars I was interested in were already waiting out front for me. I worked with Jon who was fabulous. He was very informative, and answered all our questions. Because we lived so far from this dealership they worked well with us so I could take the new used car home that day. Everyone in sales was efficient and pleasant to deal with. Overall great experience! More

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Great buying experience From my fist interaction online with CJ to getting the keys from the finance dept it was a breeze. The greeter at the front desk was very pleasant an From my fist interaction online with CJ to getting the keys from the finance dept it was a breeze. The greeter at the front desk was very pleasant and ready to help. Lili, the sales woman was very easy to work with. She took time to review the car features and made the buying process hassle free. Rocco seemed honest and ready to answer any questions. The gentleman in tnt finance dept was very thorough in explaining each form and was very well prepared. My experience was quick, easy and headache free. I would recommend buying a car here. More

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Very helpful possibly too helpful I did enjoy working with Phil on purchasing my vehicle. My only complaint was there seemed to be a communication breakdown between the sales reps and I did enjoy working with Phil on purchasing my vehicle. My only complaint was there seemed to be a communication breakdown between the sales reps and the finance department, which ended up with me getting more phone calls than were needed. And as someone that used to work in car sales, I recognized some of the selling techniques that drove me out of that profession. Overall good experience and I would recommend the dealership to anyone looking for a Toyota. More

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Pleasant and low pressure transaction . A reputable dealership with quality staff , Phil Orzel was great.. The the negotiating and purchase process was as painless as possible considering t A reputable dealership with quality staff , Phil Orzel was great.. The the negotiating and purchase process was as painless as possible considering that purchasing a new car can sometimes be stressful and frustrating but not at Toyota of Wallingford . More

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Greater Service than most local dealerships From the start Steve was extremely professional very polite and extremely thorough. No pressure or any irregular sales pitch , just a true gentleman From the start Steve was extremely professional very polite and extremely thorough. No pressure or any irregular sales pitch , just a true gentleman. Thanks again for a great experience!! More

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Very helpful staff Great sales person in Steve . He was very helpful and very responsive. A testimony to the great team at your dealership. I would recommend others Great sales person in Steve . He was very helpful and very responsive. A testimony to the great team at your dealership. I would recommend others More

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