CJ Cotton

CJ our sales person was very personable and knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible s knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible service. Will definitely continue to support this dealership! More

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My wife and I recently purchased our first car together in 10 years from CJ at Fred Anderson Kia of Raleigh. We were initially dreading the car buying experience, but it couldn't have been smoother! After in 10 years from CJ at Fred Anderson Kia of Raleigh. We were initially dreading the car buying experience, but it couldn't have been smoother! After test driving a 2025 Telluride at another Kia dealership and being dissatisfied with their customer service and unwillingness to negotiate, we reached out to CJ via DealerRater. He promptly responded to our inquiry about the specific Telluride model we wanted. Through a few email exchanges, we found the exact car at an amazing price. Later that week, we visited for a quick test drive and were highly impressed with CJ's and Fred Anderson's exceptional customer service. Their friendly yet non-pushy attitude made us feel comfortable throughout the entire car buying process, which took just a couple of hours. CJ went above and beyond to explain every detail, ensuring we were completely satisfied. Even after our purchase, they followed up several times to address any questions or concerns. We highly recommend working with Fred Anderson Kia and especially CJ for an outstanding car buying experience. More

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I bought my first new car from Fred Anderson and the staff made it a pain free process. I walked in without an appointment and CJ helped me out even though he already had others he was working with. staff made it a pain free process. I walked in without an appointment and CJ helped me out even though he already had others he was working with. More

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I had a fantastic experience at Fred Anderson Kia Raleigh. The staff especially CJ! was professional, friendly, and genuinely helpful throughout the entire process. From the moment I walked in, they Raleigh. The staff especially CJ! was professional, friendly, and genuinely helpful throughout the entire process. From the moment I walked in, they made me feel welcome and ensured I found the perfect car that suited my needs. The sales team was knowledgeable and never pressured me into making a decision. The financing process was also seamless, with clear explanations and no hidden surprises. I highly recommend Fred Anderson Kia Raleigh to anyone looking for a stress-free and enjoyable car-buying experience!! More

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Friendly salesman and staff. Timely sales team and clean environment. Overall good experience and left with a new Telluride Timely sales team and clean environment. Overall good experience and left with a new Telluride More

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Scammers 100%. STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the An STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the Anderson Kia in Raleigh and no other. Next, I called them, and they agreed that after I cancelled the plan they would give me a check for the difference between what I paid and the refund which was 282 dollars. I lost so much money because of this what I spent and what I was refunded after a year of ownership. Jermaine white told me the check was mailed Dec 5th and guess what, he lied because I still don't have it. He also told me they are a billion dollar company with other things to do. They don't care about the customer just the dollar. Find another dealer and buy and not this one. I have called numerous times to speak with General Manger and nobody returns my calls.. So, I will continue to write bad reviews on this dealer to help other people be aware of scams Twice reported to the BBB but that doesn't help either. The only way is to let others know. And, yea, they hide a 5K markup because they say it's due to not having cars on the lot. Another scam. More

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Although I have had a good buying experience with this dealer in the past, a couple of weeks ago I went in because of a letter suggesting special pricing with discounts and trade-in. Instead, the salesper dealer in the past, a couple of weeks ago I went in because of a letter suggesting special pricing with discounts and trade-in. Instead, the salesperson never came off the list price, offered less on trade-in than the blue book value, and quoted 12+ percent financing (although my credit score was 793). I felt like I was being taken for a ride, and I don't mean a test drive. I really like my 2021 KIA K5 and would have considered a trade-in and a new purchase, but the offer was almost an insult. When I said the offer wouldn't work, after they came back with nearly the same numbers, the sales manager pushed hard for me to accept a lease. I am very unlikely to go back to this dealership and cannot recommend it to anyone. If you want a KIA, look for a dealer who will work with you, not try to take you to the cleaners. More

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Great overall experience and excellent customer service. I highly recommend buying your next vehicle at Fred Anderson Kia in Raleigh! I highly recommend buying your next vehicle at Fred Anderson Kia in Raleigh! More

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Great costumer service, people is always willing to help and make all the procedures fast and easier and make all the procedures fast and easier More

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One of the smoothest car buying experiences I’ve ever had. From my call requiring about a particular model to CJ helping me with the right vehicle to James in finance that made sure I was extremely satis had. From my call requiring about a particular model to CJ helping me with the right vehicle to James in finance that made sure I was extremely satisfied. Great experience!! More

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