
37 Reviews
Write a ReviewIndustry Experience
10 yrs, 6 mos
Languages Spoken
English
Spanish
37 Reviews of CJ CRUZ
March 05, 2025
Salesman did not take his time in explaining disclosures thoroughly, I don’t think he knew what each page said. Very careless with cash money being left on desk without properly securing it and him walking thoroughly, I don’t think he knew what each page said. Very careless with cash money being left on desk without properly securing it and him walking around the dealership while my funds were sitting on the desk in the middle of lobby. Because I brought cash I was made to feel like they were scared because I was paying with some cash and checks. Felt very uncomfortable with being brought to receptionist desk to pay in view of everyone and very little privacy. You guys need to step up your security and customer privacy and also make sure your salesman are knowledgeable and able to explain each and every disclosure and signature required, I was pushed through every page without proper explanation of each thing I was signing and when I stopped him he would tell me if I didn’t sign and complete it would not let him go any further. Also, he was not able to explain features of vehicle clearly, referred me to manual which there is not a full manual in vehicle, I believe they forgot to give me a thumb drive which would give me access to vehicle manual. As an ex banker I know the importance of explaining every little detail at closings in order to be in compliance. More
Other Employees Tagged: Ryan Hawley
January 31, 2025
Buying a car at this dealership is very easy. J.C. Tge sales person who we worked with was wonderful. He never pressured us and allowed us to come to a decision on our own terms and timeline. He J.C. Tge sales person who we worked with was wonderful. He never pressured us and allowed us to come to a decision on our own terms and timeline. He introduced us to the sales manager who worked with us to get to a price I was looking for. I highly recommend them. More
December 21, 2024
Before l got the car all good after not so good no follow through. I called CJ WHO SOLD ME THE CAR ABOUT NO OWNERS MANUALS HE SAID NOT OUR RESPONSIBLTY SAID CALL PARTS DEPT AND ASK. HE'S RIGHT THERE RESPONCE through. I called CJ WHO SOLD ME THE CAR ABOUT NO OWNERS MANUALS HE SAID NOT OUR RESPONSIBLTY SAID CALL PARTS DEPT AND ASK. HE'S RIGHT THERE RESPONCE SHOULD HAVE BEEN I'LL CHECK AND CALL YOU BACK. ALSO ASKED ABOUT SERVICE RECORDS SAID I NEEDED TO GET THEM FROM JENNING HYUNDAI AGAIN NO FOLLOW THROUGH SHOULD HAVE SAID I WILL CALL AND SEE IF IT POSSIBLE AND CALL YOU BACK. JENNINGS HYUNDAI WERE GREAT GAVE ME THE RECORDS WAS AN HR PLUS EACH WAY More
November 27, 2024
CJ really worked with me to locate my Tucson interior. color. He sat with me to go through the many options and selections offered. Finance went smoothly and quickly. color. He sat with me to go through the many options and selections offered. Finance went smoothly and quickly. More
Other Employees Tagged: Tony Rivers
November 19, 2024
This was most pleasurable experience purchasing a car through a dealership that I've had in a long time CJ Cruz was extremely helpful in helping me through the purchasing process of the vehicle he was ve through a dealership that I've had in a long time CJ Cruz was extremely helpful in helping me through the purchasing process of the vehicle he was very knowledgeable and explained all features of the vehicle I would recommend him to anyone interested in purchasing a vehicle from Hyundai of Central Florida More
Other Employees Tagged: Tony Rivers
November 18, 2024
Absolutely amazing service the entire sales and finance team were very professional, very accommodating and put us under no pressure as far as selling us the vehicle team were very professional, very accommodating and put us under no pressure as far as selling us the vehicle More
Other Employees Tagged: Lavon Miller, Jill Burks 🚘, David Gonzalez Sr, Tony Rivers, Jade Gross, Geraldo Hernandez, Paul Leggett , Mason Burks
November 05, 2024
We were helped by CJ to purchase our car, he was very helpful and friendly which made our buying experience very pleasant, would highly recommend this dealership. helpful and friendly which made our buying experience very pleasant, would highly recommend this dealership. More
Other Employees Tagged: Quintin Rodriguez
September 18, 2024
Very clean and super friendly staff I found all of my needs met while purchasing. needs met while purchasing. More
Other Employees Tagged: Barry Burks, Jill Burks 🚘, David Gonzalez Sr, Anthony Bufalino, Jade Gross, Saul Argueta, Geraldo Hernandez, Tim Scorsune , Raymond Garcia
September 02, 2024
Love the no hassle shopping experience. At no time did we feel pressured to purchase. At no time did we feel pressured to purchase. More
Other Employees Tagged: Anthony Bufalino
May 16, 2024
Great service, I would recommend to anyone very helpful and very professional ,great professional team and very professional ,great professional team More
Other Employees Tagged: Lavon Miller, David Gonzalez Sr, Mike Rush