CHRISTIAN WEST

A lovely showroom with plenty of seating, and delicious snacks. Everyone is just so nice and friendly. It's so nice to have a wonderful place to sit while I'm waiting for my cars oil change. I still c snacks. Everyone is just so nice and friendly. It's so nice to have a wonderful place to sit while I'm waiting for my cars oil change. I still can't believe I get free oil changes for my car. Punching a car from Lokey definitely has it's perks! More

by jdober36 Verified Customer Verified Customer

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I have been having issues with the transmission for a long time and sometime ago they said there was a recall about the computer part. It should fix the issue of not shifting right or the engine racing a long time and sometime ago they said there was a recall about the computer part. It should fix the issue of not shifting right or the engine racing and only going slow when I takeoff. Then the last time I had it in for recall, they said they couldn’t find anything wrong even though I had two issues where I was backing up and the engine was revving and I had to throw it into park to keep it from running over the tire bumpers and into a building. I’m not exactly happy with my Nissan Titan only for that reason . I don’t understand why they can’t seem to repair it properly or even admit that there’s an issue. Along with that the back up sensor only works sporadically and they said they tested it and everything is fine. Obviously does not work because I wouldn’t say that it didn’t work if it did work. I don’t understand this company !!!!! I have also filled a couple of these out before and no response from the survey so I guess it goes back onto the Nissan corporation. More

by thomas_robb Verified Customer Verified Customer

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Chuck is a great service advisor and has been more helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help helpful than the other service advisor and the service manager. He cares about his customers as the others don’t care and don’t wanna help More

by Townsend157 Verified Customer Verified Customer

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On my issues they denied there were any problem they continued with the recall, and my symptoms are still an issue. I think it’s rather interesting the first three or so oil changes they did do a wash , continued with the recall, and my symptoms are still an issue. I think it’s rather interesting the first three or so oil changes they did do a wash , courtesy wash on the vehicle anymore they don’t care. I would never deal with that dealership again!! More

by thomas_robb Verified Customer Verified Customer

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I should not have went to this dealership. Just wanted a sale. Hiding information manipulative Just wanted a sale. Hiding information manipulative More

by selenaennis24 Verified Customer Verified Customer

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After receiving multiple lease buyout quotes through texts over the last couple of weeks, I requested an email confirming correct price and several other details provided in the texts from Tim Maliqi an texts over the last couple of weeks, I requested an email confirming correct price and several other details provided in the texts from Tim Maliqi and Christian West. For whatever reason, they refuse to provide the details via email. They are clearly resistant to a straightforward and hassle free car buying experience. More

by WJ Verified Customer Verified Customer

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I had a great experience at Lokey dealership, when looking for my next new vehicle. My sales person Trevor was fun and easy to work with. The dealership was cheerful and inviting as you sit and wait f looking for my next new vehicle. My sales person Trevor was fun and easy to work with. The dealership was cheerful and inviting as you sit and wait for answers to different questions. I will send my friends to Lokey dealership to buy their next Nissan. More

by parbogie Verified Customer Verified Customer

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Absolutely disgusting dealership that prides themselves on deceiving their clients and giving them cars that are lemons. I bought three cars before, this will be the last. Also i definitely will be pursuin on deceiving their clients and giving them cars that are lemons. I bought three cars before, this will be the last. Also i definitely will be pursuing arbitration. Special shout out to Christine west. More

by adzain2019 Verified Customer Verified Customer

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Really liked the dealership. Visited a lot and came back. Does a nice job. Cs level dropped at the end unfortunately. Once Ibsaid inwoukd sig the paper Trevor left to work with a Visited a lot and came back. Does a nice job. Cs level dropped at the end unfortunately. Once Ibsaid inwoukd sig the paper Trevor left to work with another customer and my paperwork sat on a ledge for an hour til I said something. Just fell through who was turning it in to finance I think but was a little surprised that the sales guy just moved on to the next sale and didn’t see us through. Christian was fantastic! More

by triciakane15 Verified Customer Verified Customer

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Everyone was completely rude and inattentive. Christian, Ryan, Mario all were no help. They had the time to reach out for my remaining down payment balance just to ignore me and not process my re Christian, Ryan, Mario all were no help. They had the time to reach out for my remaining down payment balance just to ignore me and not process my registration and then attempt to hold it from me. They all had me going in circles trying to get a hold of someone. And Christian was very funny calling a 23 year old grown man buddy. Completely unprofessional and would return the car if I could and get my money back. Because the passenger door is broken. The glove box is damaged. and much more. Lokey Nissan is a horrible dealer ship to purchase from and I would stay away any future customers. More

by ian santiago Verified Customer Verified Customer

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