CAROLINE ALMEIDA

FANTASTIC EXPEREICNE FROM A WORLD-CLASS TEAM! !! I purchased a beautiful BMW from Deluxe Auto Sales and couldn’t be happier with the decision- they had the exact car that I wanted! Having th !! I purchased a beautiful BMW from Deluxe Auto Sales and couldn’t be happier with the decision- they had the exact car that I wanted! Having the “right” product is great, but when you’re purchasing a high-end vehicle that’s still under the manufacturer’s warranty, you don’t need to worry whether the car you’re considering is in good shape or not. What made the difference for me was the sales experience, great communication and follow through on commitments that I received from the Deluxe Team! I live in South Carolina and Deluxe is in New Jersey, so for obvious reasons, this presented a few obstacles from what a “normal” sales experience would be, not to mention the fact that I had a reasonable level of anxiety about spending a ton of money sight-unseen with a dealership that I had never done business with before. From the minute I first reached out to the time the car was delivered (yes, I said DELIVERED) Caroline and Shane held my hand and made sure I was comfortable with the entire transaction. Caroline did a terrific job of a facetime walkaround of my car and confirmed it had all the features I was looking for. There were a few tiny scratches that you’d need a magnifying glass to see, but she even pointed those out to me to make sure I was 100% comfortable with the vehicle. Shane, the General Manager, helped me by coordinating transportation to get the BMW to me AND my trade in back to them. The entire process was seamless and took less than a week once the paperwork was signed. In addition to working out all the complicated logistics, I would be remiss if I didn’t compliment them on their transparency and pricing- I paid a very great price on the car I purchased and was given a very fair amount on my trade. Working in the Automotive Industry like I do, I come across many examples of dealerships with poor practices that are the reason why customers are apprehensive to do business. Aside from going to the dentist, I think my wife’s least favorite place to be is a car dealership! Fortunately, we have teams like the one at Deluxe who are treating customers RIGHT and doing their part to change people’s opinion of the “car business”. Thank you, Caroline, and Shane! You guys will be at the top of my list the next time I’m in the market for a new ride! TLDR – I would definitely recommend Deluxe Auto Sales to anyone in the market for a pristine preowned ride! More

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I would give 6 stars if it were possible. Michael Lao went above and beyond to make the purchasing process smooth and timely. Everyone there was super cool and professional. The showroom look Michael Lao went above and beyond to make the purchasing process smooth and timely. Everyone there was super cool and professional. The showroom looks like a dream! Highly recommended. More

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Caroline took very good care of me and answered all of my question. Really recommend this dealership! question. Really recommend this dealership! More

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Caroline was fantastic to work with. She listened to my preferences and helped me find the perfect car. Her friendly attitude and expert advice made the buying process enjoyable and easy She listened to my preferences and helped me find the perfect car. Her friendly attitude and expert advice made the buying process enjoyable and easy. Highly recommend her for your next car purchase! More

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Jabir was very professional and helped me choose my dream car. Thanks for everything deluxe auto! car. Thanks for everything deluxe auto! More

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Carolina fue muy amable en la compra del auto. Recomiendo mucho el dealership.. voy a volver Recomiendo mucho el dealership.. voy a volver More

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