Butch Shearer
Butch Shearer at Henry Brown Buick GMC
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Butch Shearer

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
147 Reviews

Dealership Experience

8 yrs, 6 mos

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.9

147 Reviews

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147 Reviews of Butch Shearer

January 29, 2025

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Employee Rating

Super easy no hassle. Went in and test drove exactly what I wanted Best buy experience I've ever had More

by DORALOLIVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Jan 29, 2025

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 26, 2025

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Flawless transaction! Contacted Butch via internet, arranged appointment for the next day My husbands truck was waiting for us.. Butch spent a lot of time with us showing More

by pennymatura
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 26, 2025

Henry Brown Buick GMC responded

Penny, We are very happy to hear Butch provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 18, 2025

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The wife and I had been to another unnamed dealership the days before and had almost given up on ever finding a dealership that cared. Not only did I find that dealership I had to have been lucky to get But More

by yankeeleeps2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe White

Jan 18, 2025

Henry Brown Buick GMC responded

It's fantastic to hear that Butch provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 16, 2025

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Butch should be salesman of the year. Everything went well. Communication was great. My new truck is awesome. More

by jason dearchs
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero, Tim Tracey

Jan 18, 2025

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We look forward to sharing your compliments with Butch and our crew. Thank you for choosing Henry Brown Buick GMC, Jason. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 16, 2025

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The sales team was fantastic, so I brought my car in for repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but More

by PIER41
Sales Price Transparency
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Dewight Byron, Adrienne Cross

Jan 16, 2025

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please let us know the best way to contact you and we will reach out.

January 02, 2025

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Mixed emotions I went in looking for a specific used car that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and More

by Davida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Jan 02, 2025

Henry Brown Buick GMC responded

David, Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 02, 2025

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Excellent car buying experience! Would highly recommend this dealership to anybody looking for a new or used vehicle. More

by MSCOTT71AZ
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero

Jan 02, 2025

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 21, 2024

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great salesperson great dealership great vehicle been doing business with Henery Brown Buick GMC for about 20 years never been disappointed would recommend Henery Brown dealership to everyone More

by sgtpat769
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Recommend Dealer
Yes
Dec 21, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2024

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Everyone at the dealership was fantastic! Great deal and great service from everyone, make sure to ask for Butch. More

by KERRYACE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that Butch and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 10, 2024

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Employee Rating

Butch Shearer was awesome through the process all the way from setting up the test drive appt. to the time I officially got the keys to drive away. Butch spent ample time explaining the features of the truc More

by awvcito1035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero

Nov 12, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Butch, Joe and our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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