Burrell Henry
Burrell Henry at Heritage Cadillac

Burrell Henry | Page 2

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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4.7
111 Reviews
4.7

111 Reviews

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111 Reviews of Burrell Henry

October 01, 2022

Dealership Rating
Employee Rating

They had my car repaired in a few hours. My car was washed and clean. More

by frankj54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 03, 2022

Dealership Rating
Employee Rating

Burrell was amazing…. Got me in and out in under an hour for my oil change and tire rotation. Could. It be happier with Heritage. David R More

by David R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2022

Dealership Rating
Employee Rating

Great service’s ! Mark and the whole staff was great had me in and out in no time! Thank you More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan, Fran Scepanovich, Daren Schaffert

July 27, 2022

Dealership Rating
Employee Rating

They solved an unusual problem and worked hard and efficiently to make my repair a good experience. More

by Huh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2022

Dealership Rating
Employee Rating

Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been More

by mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Ignoffo, Michael Ammerman

May 25, 2022

Dealership Rating
Employee Rating

Always have had a great service experience at this dealer. They are the best. Prompt service work and a comfortable waiting area. More

by letcon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Capps

May 16, 2022

Dealership Rating
Employee Rating

My long time service writer Burnell makes certain I receive excellent. The cashiers are alway friendly and my bill is done in a timely manner. The service department handles my car in a satisfactory More

by gwenwilliams914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Fowler

April 19, 2022

Dealership Rating
Employee Rating

Bought my Cadillac here and I always service it here. Top notch. I highly recommend. More

by Mojough44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Heritage Cadillac responded

We are so happy to hear that your experience across the board with us has been great. Come again soon!

Apr 19, 2022

Mojough44 responded

Satisfied customer.

March 31, 2022

Dealership Rating
Employee Rating

Very good service from Burnell of the service department. He kept me updated on the status of my vehicle while it was being worked on. More

by Pwhoriskey4940
Customer Service
Recommend Dealer
Yes
Apr 06, 2022

Heritage Cadillac responded

Thanks for the great review! We are so happy to hear that Burrell was able to make the experience go smooth.

March 27, 2022

Dealership Rating
Employee Rating

Trustworthy, Knowledgeable, Friendly accommodating Henry Burrell, John the transporter, the cashiers and Chris the mechanic are the best. I wold highly recommend Heritage Cadillac to family and fri More

by ms.kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John The transporter, Chris the mechanic, and the cashiers.

Mar 31, 2022

Heritage Cadillac responded

Thank you for such a kind review! Our staff will be thrilled to hear how much you enjoyed working with them. Come again soon!

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